Zerorez Charlotte
5307 Marshall Air Drive
Charlotte
NC 28217
United States

Client Testimonials

Report a concern   March 4, 2023 — Rated 10 out of 10 by B.H. Zerorez Charlotte
What do you like about our products and services?

The guy who cleaned my couch did great. Explained everything well!

Report a concern   March 3, 2023 — Rated 10 out of 10 by K.O. Zerorez Charlotte
What do you like about our products and services?

Anthony was very friendly and knowledgeable. He did ask if we would like additional products but did not push when we said we did not. There were no hidden fees and my sectional looks great!

Report a concern   March 3, 2023 — Rated 10 out of 10 by T.C. Zerorez Charlotte
What do you like about our products and services?

Fantastic job on my carpets.

Report a concern   March 3, 2023 — Rated 10 out of 10 by S.B. Zerorez Charlotte
What do you like about our products and services?

Good selection of products giving you an idea of cost upfront if you go online. Can pick and choose what you want done specifically to customize your needs. My house smells fresh again and the tech was really nice and easy going.

Report a concern   March 2, 2023 — Rated 10 out of 10 by A.C.D. Zerorez Charlotte
What do you like about our products and services?

Friendly service and ease of scheduling service. Carpets always look great after they are cleaned.

Report a concern   March 2, 2023 — Rated 10 out of 10 by B.S. Zerorez Charlotte
What do you like about our products and services?

Guys who came were professional and very efficient. Would recommend to anyone.

Report a concern   March 1, 2023 — Rated 9 out of 10 by J.B. Zerorez Charlotte
What do you like about our products and services?

Very prompt. My carpets smell great.

Report a concern   February 28, 2023 — Rated 10 out of 10 by R.W. Zerorez Charlotte
What do you like about our products and services?

Jacob was very friendly, on time.

Report a concern   February 28, 2023 — Rated 10 out of 10 by T.T. Zerorez Charlotte
What do you like about our products and services?

Easy to set up appointment. Good estimate process. Good communications pre-appointment. Prompt arrival during appointment window. Friendly service during both appointment process and the actual cleaning. Ability to adjust cost in real time where the guesstimate did not match the actual area needing cleaning.

Report a concern   February 26, 2023 — Rated 10 out of 10 by J.W. Zerorez Charlotte
What do you like about our products and services?

The associate was a great guy! He was polite, well spoken, obviously a hard worker, he did a very good job, was respectful of our home and the carpets and chairs look great! Elton was one of the nicest people we ever had come to do work in our home! 😊

Report a concern   February 26, 2023 — Rated 10 out of 10 by J.Z. Zerorez Charlotte
What do you like about our products and services?

Octavious was very good to work with and he did a very good job. Carpet looks much better than the last time we had it cleaned by another company.

Report a concern   February 26, 2023 — Rated 10 out of 10 by Barbara Murray Zerorez Charlotte
What do you like about our products and services?

We had a tricky coffee stain on our wool rug. When it did not come out with an in-house cleaning, Zerorez came back and took our carpet to the warehouse to have it more deeply cleaned. The spot came out. Zerorez did not charge us any additional fee. We thought that went above and beyond. Thank you!

Report a concern   February 26, 2023 — Rated 10 out of 10 by C.S. Zerorez Charlotte
What do you like about our products and services?

Our technician was personable, thorough and professional. We appreciate the care he took to protect our home from possible hose movement. Thank you!

Report a concern   February 26, 2023 — Rated 10 out of 10 by Lisa Rioux Zerorez Charlotte
What do you like about our products and services?

Zerorez has always been reliable and professional. They don't soak the carpet and it doesn't smell like chemicals.

Report a concern   February 26, 2023 — Rated 10 out of 10 by C.W. Zerorez Charlotte
What do you like about our products and services?

Your service techs did an excellent job. We did a walk through before they started so I knew what to expect. They got out spots that others could not get out!

Report a concern   February 25, 2023 — Rated 10 out of 10 by Mary Rachui Zerorez Charlotte
What do you like about our products and services?

The service providers were professional, clear about expectations and through. Results on a white couch with a stain was excellent. Will continue to use for cleaning services.

Report a concern   February 24, 2023 — Rated 10 out of 10 by L.D. Zerorez Charlotte
What do you like about our products and services?

I'm very happy with your services

Report a concern   February 24, 2023 — Rated 10 out of 10 by J.C. Zerorez Charlotte
What do you like about our products and services?

I love how clean my house smells after my carpets are cleaned. Also, I like how fast the carpets dry.

Report a concern   February 24, 2023 — Rated 10 out of 10 by K.H. Zerorez Charlotte
What do you like about our products and services?

Professional, polite, efficient.

Report a concern   February 24, 2023 — Rated 10 out of 10 by W.W. Zerorez Charlotte
What do you like about our products and services?

You all did such a wonderful job for our customer. You removed the stain and we have very happy customers again. Thank you so much!!

Report a concern   February 24, 2023 — Rated 10 out of 10 by Lucy Coleman Zerorez Charlotte
What do you like about our products and services?

Very friendly and took great care of surrounding furniture as he cleaned our 2 carpets!!!

Report a concern   February 23, 2023 — Rated 10 out of 10 by D.W. Zerorez Charlotte
What do you like about our products and services?

How quick the carpet dries!

Report a concern   February 23, 2023 — Rated 10 out of 10 by S.S. Zerorez Charlotte
What do you like about our products and services?

Easy to schedule. Great team!

Report a concern   February 22, 2023 — Rated 10 out of 10 by J.M. Zerorez Charlotte
What do you like about our products and services?

Excellent Service!!! The two young men that helped with our carpet couldn't have been more professional, polite or nicer. If I could rate an 11+, I would have.

Report a concern   February 22, 2023 — Rated 10 out of 10 by T.A.L.P. Zerorez Charlotte
What do you like about our products and services?

Great service and excellent customer service.

Report a concern   February 21, 2023 — Rated 10 out of 10 by Debra Wilson Zerorez Charlotte
What do you like about our products and services?

Seems to dry really fast and makes the carpet look back to new!

Report a concern   February 20, 2023 — Rated 10 out of 10 by Sally Milks Zerorez Charlotte
What do you like about our products and services?

It was easy to make an appointment which was surprising sooner than I expected. Anthony, the Technician, was very professional, knowledgeable about carpet care and spend extra time when needed on certain areas. Have used zerorez for over for 10 years and have always had a good experience.

Report a concern   February 20, 2023 — Rated 10 out of 10 by C.H. Zerorez Charlotte
What do you like about our products and services?

The techs do a great job and the result is always great

Report a concern   February 19, 2023 — Rated 10 out of 10 by Nicole Dippong Zerorez Charlotte
What do you like about our products and services?

Tray was professional and friendly.
My carpets and area rug look great.
Very happy with my service.

Report a concern   February 18, 2023 — Rated 9 out of 10 by Alexandra Taylor Zerorez Charlotte
What do you like about our products and services?

The technician (Jacob) was very nice and informative about the process. I also appreciate how fast Zerorez was able to get us on the schedule after an unfortunate incident with our dog and a dirty diaper!


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