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Client Testimonials
The work was done efficiently and the worker was courteous. I would recommend the service and the service provider.
Your technician got out some old pet stains in my carpet upstairs - it looks like new, and also got a bad stain out of my bedroom carpet.
Great service. Didn't realize our chairs could shrink or be damaged if cleaned until the technician showed me the tag under the cushions. Many companies would have cleaned for the $. Did a great job cleaning our sofa and area rug.
Professionalism and quality of work
Non toxic, very thorough cleaning process (old carpets look and feel new!), knowledgeable staff
Cost was more expensive than other companies but well worth it for the results
Comments are welcome to be used, however, possibly identify as anonymous mom, dog owner, cat owner, work-at-home gal (Chief Everything Officer) in Charlotte
Punctual arrival. Art was very efficient and completed the job I about an hour. He left no mess. Carpet looks great. I am very pleased.
Fast and thorough service. Jeremy was great!
Besides the carpet just looking so much better, Art is actually the reason I would recommend Zerorez again. He was incredibly kind, knowledgeable, and professional. I knew I could trust him and that was a really nice feeling.
the product actually works, and the service people are friendly and efficient . I thought I would have to replace 2 carpets....now, they look like NEW!!
Technician was very through and knowledgeable and I felt he took his time to make sure he did the best job possible
Carpet was nice and clean, no chemicals, dried quickly. Workers were fast and friendly.
Great professional service.
Very thorough. Fast and great service.
I had now idea my carpet would come as clean as it did. Art was able to get out pet stains and traffic stains. I thought I needed to replace my carpet, but now I don't. My carpet has a clean smell and it looks amazing. I wished I would have called zerorez sooner. I will definitely use them again. It was money well spent!!
A good job was done
Jeremy and Chris were professional and took a lot of pride in their work. They explained the process and showed me spots that didn't come out (which were not many). I wouldn't use any other carpet cleaners. Very pleased!
Our technician, Sanchez, was extremely professional, polite and worked hard.
Prompt response to estimate request. Also dried quickly
Clean- no soggy wet carpets! Very professional. Your technician, Chris was extremely helpful and polite. He took great care to get my old carpet looking like new!
Very professional
The fact that the cleaning is "green". The service has always been top notch and this last time with Art was no exception.
Great customer service! Art took the time to explain exactly what he needed to do to take care of all of my concerns. Very professional and polite.
It works!!!!
Art & Jeremy were wonderful! The carpets look the best they've looked in years. They were very positive & professional, & inspite of our being their last appointment of the day, they treated our job with a high level of attention to detail & courtesy, to where you would've thought we were their first stop:)
Art was really very professional and thorough with cleaning my carpet and kitchen floors!
From the start...the phone conversation setting up the service to the service rep (Santana)arriving at my home all were very knowledgeable and efficient in their work. Greatly appreciate the fact that you were willing to come out and service my area even though it is quite a ways from your main location.
The service was remarkable! Santana (Francisco Sigala) was professional, courteous, gracious, and so nice! He cleaned three rooms and all thread carpets look brand new. That was not an easy feat as there had been numerous animals and teenagers raised on them
! He goo out paint and GUM!!! I didn't think it was possible! I would whole heartedly recommend them to anyone!!!!! I'm so happy with them!
Great associates. They were so kind and helpful. I'll recommend them to everyone.
The gentleman that came to clean the carpet was prompt in his arrival and worked the entire time he was here. He covered the process with me and explained all that would be done. He was polite and I was quite comfortable with his presence. I would definitely use zerorez in the future and will recommend the company to friends and family.
I like that the products you use are all natural. That is very comforting to someone is sensitive to chemicals. The technician took pride in his job and taking care of his customers.