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based on 18470 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Chemical free and latest technology
My carpet looks really good and the technician, Nathaniel, was really clean and friendly. I liked being able to schedule online.
Can't think of anything! Jeff Gregory was a pleasure to work with! His dedication to customer satisfaction was evident in his visit!
I am more than happy to support anything that is safer and healthier for us and our environment.
Drying time was so much less than with other methods.
Technician was knowledgeable, considerate, efficient and friendly.
How professional the tech was! Jeff worked very hard and was very knowledgeable about his services!
Don, the service technician was great. Our carpets have been this clean in a very long time.
Your employee, Nathaniel, was very informative and explained everything before he began to work. No surprises.
When ever I added something to be cleaned it was done. No hesitation. He just added it to his list and let us know exactly what it would cost.
Nathaniel did his work without wasting his time or our time.
He has a great personality and work ethic. I give him an 11.
After hearing your ad on WIBC I checked out your web site and called about getting my
kitchen tile and grout cleaned. Don was professional, friendly and knowledgeable. I
was interested in the process and he explained each step as he worked. What I like most
is the great clean look my kitchen floor now has. I will definitely use Zerorez for my
carpets.
Very professional and knowledgable
My carpets look amazing. The technician was very professional and I was very impressed that they brought corner guards with them to protect my walls and wore shoe covers! Very pleased!!
Just terrific best carpet cleaning I ever had. Jeff and Patrick were swell.
Nathaniel was very pleasant and carpets looked much better after cleaning
It brought new life back to my very old carpets. Stains are so much easier to get up now after they applied fabric protection. The house smells so fresh.
How Fresh the house smelled wher the crew was finished
No chemicals, friendly informative technician
the clean restoration of the carpet without the use of soap/chemicals.
That you don't use chemicals and there is no left over residue
environmentally friendly, professional technicians, prompt service
The spots I was more concerned with really did not clean up as nice as I wanted.
He did a great job in giving me all the option and he include work for tile.
No chemicals. Carpet feels better after the cleaning
Technician, very good attention to detail and was polite and respectful of our needs. Will highly recommend his services to others.
The technician was knowledgable and helpful. He explained the process
and made me comfortable with everything. I absolutely loved the
sub-extraction and my house smells wonderful.
As a business our tile floors get a lot of wear. The Zerorez team came back the next day to continue to work on our floors, and get them up to their high standard...I am totally impressed!!!!!
Customer service
Very thorough and looked great!
Your service techs Patrick and Jeff were great. Very happy with the results
Sent e-mail earlier!
Everything went well, a bit more expensive than I have paid for cleaning before.
The carpets are still wet (30 hrs after) in areas which I thought wouldn't be the case with you all.
The 2 young men at my home were very polite and informative. I have already given their business cards to a couple people.