Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18362 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 4, 2018 — Rated 5 out of 10 by V.B. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The whole process was good, the service was great
I was expecting an actual brushing of the carpet not just a rinse and vac.

Report a concern   November 4, 2018 — Rated 10 out of 10 by Pamela Gebhardt Zerorez Indianapolis
What do you like about our products and services?

My carpets and my stairway look amazing. I was very pleased with the results!

Report a concern   November 4, 2018 — Rated 10 out of 10 by Lori Ott Zerorez Indianapolis
What do you like about our products and services?

Our carpet looks great and we had them clean our tile floors. The grout looks like new and I will have it done again the next time the carpets are done. Our Technician was really nice and did a great job!!! I would recommend using Zerorez.

Report a concern   November 4, 2018 — Rated 10 out of 10 by Mary Mahlstadt Zerorez Indianapolis
What do you like about our products and services?

Easy to schedule appointment, professional associate for cleaning, and done within an acceptable time frame. The clean smell when finished was wonderful!

Report a concern   November 4, 2018 — Rated 10 out of 10 by K.S. Zerorez Indianapolis
What do you like about our products and services?

Every time we have used Zerorez the specialist cleaner has called to let us know when they would be at our house and have been professional, knowledgeable and friendly. Most recently we had Erik and he did a great job,

Report a concern   November 4, 2018 — Rated 10 out of 10 by E.B. Zerorez Indianapolis
What do you like about our products and services?

We were completely pleased with everything the gentleman did. He was on time and explained everything he was going to do. Our carpets and rugs look like new! We will definitely use Xerorez again in the future.

Report a concern   November 4, 2018 — Rated 10 out of 10 by K.C. Zerorez Indianapolis
What do you like about our products and services?

Reasonable pricing.
Personable serviceman.

Report a concern   November 4, 2018 — Rated 10 out of 10 by S.D. Zerorez Indianapolis
What do you like about our products and services?

our service was excellent, very professional, concerned, and caring employee; I have never had such a thorough carpet cleaning done! carpets look wonderful; I will use Zerorez services again

Report a concern   November 3, 2018 — Rated 10 out of 10 by M.M. Zerorez Indianapolis
What do you like about our products and services?

The carpets look fantastic! The technician arrived on time and was efficient and professional.

Report a concern   November 3, 2018 — Rated 10 out of 10 by Andrew Porterfield Zerorez Indianapolis
What do you like about our products and services?

Clifton was great. Will use ZeroRez again.

Report a concern   November 3, 2018 — Rated 10 out of 10 by C.N. Zerorez Indianapolis
What do you like about our products and services?

The tech is very courteous and efficient. I like the way my carpet looks

Report a concern   November 3, 2018 — Rated 10 out of 10 by N.W. Zerorez Indianapolis
What do you like about our products and services?

The fact that there’s no chemicals. The person who cleaned the carpets was very neat and professional.

Report a concern   November 3, 2018 — Rated 10 out of 10 by P.P.B. Zerorez Indianapolis
What do you like about our products and services?

The technician called ahead and told his arrival time. He explained the process thoroughly and I like that they use no soap so there is no residue.
Our sofa was cleaned so well and we let it dry overnight. There is NO odor from the cleaning.
Our sofa looks brand new. Yes, I would highly recommend Zerorez!

Report a concern   November 3, 2018 — Rated 10 out of 10 by S.S. Zerorez Indianapolis
What do you like about our products and services?

Punctual, professional, very effective cleaning and courteous.

Report a concern   November 3, 2018 — Rated 10 out of 10 by A.Y. Zerorez Indianapolis
What do you like about our products and services?

I love that your company doesn’t use soapy chemicals that will just attract more dirt on carpets after a few weeks.

Report a concern   November 3, 2018 — Rated 10 out of 10 by M.D. Zerorez Indianapolis
What do you like about our products and services?

My carpets look better than they have in years. Brandon Smith was the person that cleaned them and he was very nice, professional, and did a great job.
Next time I need my carpets cleaned, I will call Zerorez for sure, and will ask for Brandon.
First name removed Lang

Report a concern   November 2, 2018 — Rated 10 out of 10 by M.B. Zerorez Indianapolis
What do you like about our products and services?

I thought the carpet should be replaced, but Zerorez made it look nice again in just two hours.

Report a concern   November 2, 2018 — Rated 10 out of 10 by P.B. Zerorez Indianapolis
What do you like about our products and services?

Did a great job examined areas to be cleaned with me them explained process and answered all question. Carpets look great ! Technician was the best!

Report a concern   November 2, 2018 — Rated 5 out of 10 by C.C. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Very expensive upholstery cleaning. Took a very long tme for carpet & furniture to dry. Disappointed that Zerorez policy is that furnture is not moved to clean underneath it. Service tech was on time, professional and courteous.

Report a concern   November 2, 2018 — Rated 9 out of 10 by M.M. Zerorez Indianapolis
What do you like about our products and services?

Too early to tell.

Report a concern   November 2, 2018 — Rated 10 out of 10 by A.B. Zerorez Indianapolis
What do you like about our products and services?

They did a good job. Throughly explained the process. Carpets look good.

Report a concern   November 2, 2018 — Rated 6 out of 10 by B.H. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The tech was friendly and courteous. The cleaning turned out just ok. I was excepting a little better results in the cleaning. Some of the rooms look great and the others really look like the did not get clean real well. You could not tell how well the cleaning was because the carpets were a little wet when he left or I would have him go back over again. I really don't know if I would spend another $279 on the services again. Just a little disappointed.

Report a concern   November 2, 2018 — Rated 10 out of 10 by B.B. Zerorez Indianapolis
What do you like about our products and services?

The technician (Mitch) was very careful and thorough, and everything looked good when he was finished.

Report a concern   November 2, 2018 — Rated 10 out of 10 by Cathy Biggers Zerorez Indianapolis
What do you like about our products and services?

Aaron, our service technician, was professional, polite, friendly, and answered all our questions. He did a tremendous job on our carpets and even took pictures to show us how the carpets looked before he cleaned and then halfway through the room's cleaning was finished. What an outstanding difference!

We had some spots that we figured would never come out, but he got them out! He was efficient and organized and completed the job in a timely manner.

We loved the fact that there wasn't a smell left in the condo after he completed the cleaning and there was no soap or cleaner residue. We will definitely recommend Zero Rez to our friends and will use your services next time we need carpet cleaning done too!

Report a concern   November 2, 2018 — Rated 10 out of 10 by L.B. Zerorez Indianapolis
What do you like about our products and services?

Quick and friendly service

Report a concern   November 1, 2018 — Rated 10 out of 10 by M.S. Zerorez Indianapolis
What do you like about our products and services?

Very thorough. Took great precautions to protect floors & walls from equipment. Explained what they were going to do. Highlighted areas that needed extra care.

Report a concern   November 1, 2018 — Rated 8 out of 10 by C.S. Zerorez Indianapolis
What could we do to improve?

Everything was great

Report a concern   November 1, 2018 — Rated 10 out of 10 by A.H. Zerorez Indianapolis
What do you like about our products and services?

Excellent service. Very professional.

Report a concern   November 1, 2018 — Rated 10 out of 10 by P.M. Zerorez Indianapolis
What do you like about our products and services?

Love how clean and beautiful my carpets look.

Report a concern   November 1, 2018 — Rated 10 out of 10 by A.M. Zerorez Indianapolis
What do you like about our products and services?

The person I spoke with on the phone was very friendly and helpful. The guy who cleaned my carpets was very professional and polite. I needed you to come back for a small missed spot and you did so quickly and completed the cleaning with no hassle.


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