- Phone: 317-388-5141
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based on 18362 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our carpet was super wet after the associate left. I didn't notice it with the fans on. My husband called to share with you our disappointment. Our total bill was 282.00 and we had to have 2 dehumidifiers for 24 hours. The carpet now feels crunchy.
The technician was very motivated and detail oriented. He was polite, professional and paid particular attention to the places on my carpet that needed the extra attention.
The person that cleaned our carpet was very good but I realized too late that I could have saved money by using a less expensive company.
Have paper copies of the receipt at time of service
Very timely and thorough with their cleaning.
Great customer service, quick response time, professional employees.
Mitch the service tech was very concise with the demonstration and cleaning. I was very happy. I would recommend this company to anyone even the most demanding people I know! Great Service from start to finish!
We know we have older light colored carpet and don't expect "miracles" but it seems like the carpet edges where they meet the metal strip at our linoleum still look not clean. The gentleman that came was very nice and moved back the furniture I had pulled out to get cleaned behind.
Great job. Looks beautiful.
Professional and cares to please customers.
I always request Erik- he is very thorough, conscientious and kind.
Prompt and thorough!
Mitch was fantastic. Highly recommend
They do exactly what they say they are going to do.
Seemed to clean the carpets very well. Took a while for carpet to dry. From the ads on "Chicks on the Right", it sounded like carpets were almost dry when technician finished. But, they were not. As the tech explained, it took 4-8 hours for carpets to dry.
Very professional and cleaned carpets so well! Will absolutely use them again!
Efficient office staff, great technicians and fantastic results
Good job! It looks great. Love that my steps are fluffy.
You just did my cleaning on tuesday and I haven't moved into my home yet. The carpets look good but I haven't had a chance to really experience them yet. The main drawback with using your service is the minimum charge to come to Pendleton. I can't call you for a couple of room or chairs. That is the main reason I would hesitate to recommend you to my friends.
My carpets t not so wet.
Our carpets always look wonderful after they have been cleaned. Your technician was extremely professional and helpful. He is a hard worker!
EXCELLENT SERVICE AND HE CALLED AND CAME A LITTLE EARLIER. THANKS!
The carpet was cleaned on Monday and I have already recommended you to 3 people. Great results, Chris did a good job, was very nice young man.
End results were fantastic and the technician was friendly, punctual, and knowledgeable.
This was my first experience with Zerorez and I have to say I am pleased!
I like the extraction service.
Very professional and knowledgeable of the products and treatments.
Excellent company and really great customer service!
The technician was thorough in explaining the services. I like the fact that there is no strong detergents and no residue.
Easy scheduling and great communication from Jennifer and Eric regarding our appointment window, ETA, etc. Carpets look great and will definitely use Zerorez again!