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based on 18362 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Was very pleased with the service. They were dry in no time and very clean.
I have used your company twice and have been very happy with the results.
The service technician, Eric, came in on time. He was courteous and worked hard for about 4 hours to get the carpets and upholstery cleaned. The carpets now look clean and fresh. There is no chemical smell or any residue on the carpets. We would recommend Zerorez to others and would use their service again.
The Product was amazing it was just really hot water and no chemicals, obviously I had to use some of zero rez amazing spot remover, which I loved got that duct right out of my carpet it took 8 hrs. to dry but the professional cleaner went through it twice.
There is no residue with your process, so my carpets stay cleaner for longer.
Natural products & professional Servixe!
Carpets not only look clean they ‘feel’ clean. On time. Respectful.
Excellent cleaning. Probably the best I have had. The associate, Zach was very nice and professional and I would ask for him again. Your products really did the job,
Carpets look and smell great and the serviceman was awesome. Very quick and courteous.
The excellent cleaning experience. All my problem area of my carpet cleaned professionally. Very professional andCourteous workers. Like your specials also
Great service! Friendly Staff! Have already scheduled next appointment for tile floor
I like that there are no chemicals and no heavy cleaner smell.
Rugs look amazing! Spots removed on light carpet! Very pleased with the professionalism. The respect to corners, furniture not moved (TV) foot boots for others coming into house. Thank you!
Technician Patrick was very helpful & personable.
Technician was very courteous and polite. Provided status updates as he finished rooms, steps. Explained what he could and could not remove with stains, and why. On time appointment within a few days of me calling to set it up.
Love that it’s safe for my littles and pets!
Patrick was very professional and thorough.
Nice job!! Carpets are amazing
Clean soft carpeting. On time. A gentleman.
Does what you claim.
Clifton was the best. We appreciate your flexibility as my schedule changed during the day. I post on google that you are awesome. Thanks so much! Michele
ZeroRez is everything I had heard it to be! Great customer service, great cleaning and extremely happy with the result! The tech explained everything that he was doing and made sure that I was satisfied with everything he had done. I will continue to use ZeroRez and recommend them to anyone needing carpet or furniture cleaning!
Zach was awesome was nice and explained things. Unfortunately it took days longer for the carpet to dry, he said 7-10 hours. When the carpet dried we can still smell urine where the treatments were done. I paid 500.00 and it seems like that was a waste. I was told they let’s might still go to the areas but they have not even been let inside since I have had he carpets “cleaned”. I feel like more then one person should have came out so Zach wasn’t rushed. He mentioned maybe not having enough time to compel the things. Paying 500.00 for one trip is a lot of money.
Being easy to schedule, and being on time for appointments makes Zerorez light-years ahead of the competition.
The way it really cleans the carpet and also how the attendant explains what happens.
Clifton did a fantastic job! He was very thorough, and he did a great job explaining the different products! We will definitely use Zerorez again!
The first time was not good. The cleaning was not thorough and the guy only took about 40 minutes to do three large rooms. The second time Thomas came out and it looked great! He took his time and it is obvious! I would use it you again based on the second time results.
Second time we have used. Great job both times.
Carpet looks great. Was fast and efficient. Help was courteous.

Great customer service from cleaning technician