Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18362 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 5, 2019 — Rated 10 out of 10 by K.M. Zerorez Indianapolis
What do you like about our products and services?

Excellent customer service!!!

Report a concern   October 5, 2019 — Rated 8 out of 10 by D.M. Zerorez Indianapolis
What could we do to improve?

Nothing! Great job Completely satisfied.

Report a concern   October 5, 2019 — Rated 10 out of 10 by L.S. Zerorez Indianapolis
What do you like about our products and services?

Friendly customer service and technician. Quick and convenient appointment.

Report a concern   October 5, 2019 — Rated 10 out of 10 by Jim Mattocks Zerorez Indianapolis
What do you like about our products and services?

Professional people and fair pricing. I am very pleased with the results

Report a concern   October 5, 2019 — Rated 10 out of 10 by P.A.R.W. Zerorez Indianapolis
What do you like about our products and services?

No residue left in carpet

Report a concern   October 4, 2019 — Rated 10 out of 10 by L.G. Zerorez Indianapolis
What do you like about our products and services?

Excellent prompt service!

Report a concern   October 4, 2019 — Rated 10 out of 10 by I.M. Zerorez Indianapolis
What do you like about our products and services?

Best customer service!

Report a concern   October 4, 2019 — Rated 10 out of 10 by W.S. Zerorez Indianapolis
What do you like about our products and services?

Prompt and courteous. Explanation of fees and thorough cleaning.

Report a concern   October 4, 2019 — Rated 10 out of 10 by David Adams Zerorez Indianapolis
What do you like about our products and services?

Their three step process got out high traffic areas.

Report a concern   October 4, 2019 — Rated 10 out of 10 by Melody Payne Zerorez Indianapolis
What do you like about our products and services?

The process uses no soap that leaves a residue attracting more dirt. The tech who came to our house was extremely thorough, polite & pleasant. I was very impressed by the job he did. Would recommend to anyone needing their carpets cleaned to call Zerorez.

Report a concern   October 4, 2019 — Rated 10 out of 10 by K.H. Zerorez Indianapolis
What do you like about our products and services?

Technician was professional and on time. He worked very efficiently. And the results are fantastic!

Report a concern   October 4, 2019 — Rated 10 out of 10 by V.C. Zerorez Indianapolis
What do you like about our products and services?

GREAT SERVICE. GREAT JOB WOULD HIGHLY RECOMMEND ZEROREZ

Report a concern   October 4, 2019 — Rated 10 out of 10 by R.G. Zerorez Indianapolis
What do you like about our products and services?

You deep cleaned my carpets and John did a very thorough job. Greatly appreciate his hard work.

Report a concern   October 3, 2019 — Rated 6 out of 10 by J.G. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

We originally scheduled for 5 rooms (3 bedrooms, an office, and the stairs), but they didn't even clean the office and just left without saying anything. The rooms that they did clean were done well, but was disappointing to not have all of the rooms cleaned that we scheduled for.

Report a concern   October 3, 2019 — Rated 10 out of 10 by Becky Cromer Zerorez Indianapolis
What do you like about our products and services?

No harsh chemicals is a good beginning point for me to choose Zerorez. My technician was very informative in discussing how the treatment works, the condition of my carpet, and how to maintain it so it lasts for years. I like seeing the dirty water so I know it’s working. It dried quickly.

Report a concern   October 3, 2019 — Rated 10 out of 10 by M.W. Zerorez Indianapolis
What do you like about our products and services?

Safe for pets, children. Effective cleaning of stains and years of wear. Prompt service. Professional staff. Reasonable price

Report a concern   October 3, 2019 — Rated 10 out of 10 by E.V. Zerorez Indianapolis
What do you like about our products and services?

We like the fact that there aren't chemicals to be concerned about when our young grandchildren play on our newly-cleaned carpet.

The service tech was prompt, courteous and very nice to work with...

Our carpets are much cleaner and they dried very quickly.

Report a concern   October 3, 2019 — Rated 10 out of 10 by B.M. Zerorez Indianapolis
What do you like about our products and services?

Our experience with Zerorez was fantastic and so was our technician, Matt F. He was professional, efficient and explained each step of the process. Our carpets, couch, and rugs look great! We also really like the environmentally friendly process. We have already recommended Zerorez and Matt to 3 people.

Report a concern   October 3, 2019 — Rated 5 out of 10 by C.H. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

There DOES seem to be a residue on the carpet. It’s the first time I noticed this. My carpet feels chalky.

Report a concern   October 3, 2019 — Rated 10 out of 10 by Mike Upton Zerorez Indianapolis
What do you like about our products and services?

Job has always been completed to our satisfaction. Techs have been willing to work on an area over again to get the desired result.

Report a concern   October 3, 2019 — Rated 10 out of 10 by Pamela Babcock Zerorez Indianapolis
What do you like about our products and services?

The trial spot cleaning made a big difference in the decision to use Zerorez along with the very competitive price. Your crew managed to bring an older area of carpeting back to life.

Thank you!

Pam

Report a concern   October 3, 2019 — Rated 10 out of 10 by P.C. Zerorez Indianapolis
What do you like about our products and services?

Your products are very good and your service is also very good.

Report a concern   October 3, 2019 — Rated 10 out of 10 by J.G. Zerorez Indianapolis
What do you like about our products and services?

Tevin is as good as it gets! He thoroughly explains the process and does whatever he can to get results. I will always use him for any job and highly recommend him and ZeroRez.

Report a concern   October 2, 2019 — Rated 10 out of 10 by H.H. Zerorez Indianapolis
What do you like about our products and services?

The service was very straightforward and fast. I liked the online booking and availability.

Report a concern   October 2, 2019 — Rated 10 out of 10 by Sidney Gonser Zerorez Indianapolis
What do you like about our products and services?

Quentin D Did an incredible job. So professional and so sweet! He was also very patient with all my concerns. His partner was a gem as well. Will for sure be using zerorez again, and recommending them to a couple others that I know are looking for similar services!

Report a concern   October 2, 2019 — Rated 10 out of 10 by M.M. Zerorez Indianapolis
What do you like about our products and services?

Very courteous, thorough and informative techs. Love the lack of residues and quick drying.

Report a concern   October 2, 2019 — Rated 10 out of 10 by David Ebeyer Zerorez Indianapolis
What do you like about our products and services?

Brandon did a wonderful job and I highly recommend him and Zerorez.

Report a concern   October 1, 2019 — Rated 10 out of 10 by T.A. Zerorez Indianapolis
What do you like about our products and services?

The technicians were professional and personable and explained the service and what they would do to clean the carpet. Carpet drying time was very quick - only the hallway was not completely dry within 5 hours. And the carpet looks great! Thank you to, Quentin and Tyler!

Report a concern   September 30, 2019 — Rated 5 out of 10 by W.M. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I felt for the amount of money I paid to have my area rug cleaned, it should have been more thorough. The gentleman was great but it took him less than 20 mins. The price should have been much lower for it. I could have gotten 3 rooms cleaned for under $100 which makes no sense to me.

Report a concern   September 30, 2019 — Rated 10 out of 10 by S.F. Zerorez Indianapolis
What do you like about our products and services?

Our family room carpet looked the brightest it's looked in a long time Thank you.


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