Downeast Energy
19 Cedar St.
Brunswick
ME 04011
United States

Customer Testimonials

Report a concern   December 8, 2024 — Rated 9 out of 10 by J.M. Downeast Energy
What do you like about our products and services?

I like the products, although not too infrequently services are not as expected.

Report a concern   December 8, 2024 — Rated 10 out of 10 by B.R. Downeast Energy
What do you like about our products and services?

Automatic Delivery and budget payment plans

Report a concern   December 8, 2024 — Rated 10 out of 10 by J.B. Downeast Energy
What do you like about our products and services?

Our solar array is wonderful, and the new power wall has worked perfectly so far during several short outages. It will be interesting to see how the system works if we have a multi day outage. All of the representatives, installers, etc. who have worked with us have been great.

Report a concern   December 8, 2024 — Rated 10 out of 10 by C.D.F. Downeast Energy
What do you like about our products and services?

Downeast Energy was very responsive when we had an issue with our furnace. They delivered propane and services the furnace within hours after I called.

Report a concern   December 7, 2024 — Rated 10 out of 10 by C.A.J.L. Downeast Energy
What do you like about our products and services?

Had a date to drop off our propane tanks and they came earlier than schedule (thank you Jeff!) Great Customer Service which is sadly lacking these days. Very knowledgeable and goes beyond and above to assist the Customer with their needs. We are grateful and thanks for being there.

James

Report a concern   December 7, 2024 — Rated 10 out of 10 by M.R. Downeast Energy
What do you like about our products and services?

Great support!

Report a concern   December 6, 2024 — Rated 10 out of 10 by Kathy Williams Downeast Energy
What do you like about our products and services?

Responsive.

Report a concern   December 6, 2024 — Rated 10 out of 10 by David Vail Downeast Energy
What do you like about our products and services?

Rachel was very clear and helpful in explaining our pricing options. She convinced me to shift to the fixed delivery plan. Thanks!

Report a concern   December 6, 2024 — Rated 10 out of 10 by R.O. Downeast Energy
What do you like about our products and services?

quick response to needs

Report a concern   December 5, 2024 — Rated 10 out of 10 by H.B. Downeast Energy
What do you like about our products and services?

On time service

Report a concern   December 5, 2024 — Rated 10 out of 10 by Jane Biscoe Downeast Energy
What do you like about our products and services?

Excellent Customer Service !

Report a concern   December 5, 2024 — Rated 10 out of 10 by D.K. Downeast Energy
What do you like about our products and services?

I can rely that we won't run out

Report a concern   December 5, 2024 — Rated 10 out of 10 by A.K. Downeast Energy
What do you like about our products and services?

I am not in Maine except during the summer. You deliver my fuel as needed and there has never been a problem.

Report a concern   December 4, 2024 — Rated 10 out of 10 by Robert Crink Downeast Energy
What do you like about our products and services?

The people and their extra effort to give good service. Like today the service tech made sure the tank problem was fixed and called to let me know the job was complete and my furnace was up and running.

Report a concern   December 4, 2024 — Rated 10 out of 10 by K.A.E.E. Downeast Energy
What do you like about our products and services?

Simple quick teliable

Report a concern   December 4, 2024 — Rated 9 out of 10 by D.L. Downeast Energy
What do you like about our products and services?

Dependabilty

Report a concern   December 2, 2024 — Rated 10 out of 10 by Brad Terry Downeast Energy
What do you like about our products and services?

Reliable service for + 30 years and a real person to talk to in Brunswick about any issues..

Report a concern   December 2, 2024 — Rated 10 out of 10 by W.B. Downeast Energy
What do you like about our products and services?

quick service

Report a concern   December 1, 2024 — Rated 9 out of 10 by M.N. Downeast Energy
What do you like about our products and services?

Your service technicians are great! They are very responsive and easy to work with - I appreciate how willingness to help.

Report a concern   November 30, 2024 — Rated 10 out of 10 by J.O. Downeast Energy
What do you like about our products and services?

Consistsnt

Report a concern   November 29, 2024 — Rated 10 out of 10 by R.A.H.B. Downeast Energy
What do you like about our products and services?

Do the job in a timely manner rarely need to come back to fix what you did. Price is competitive.

Report a concern   November 29, 2024 — Rated 9 out of 10 by H.A.V.R. Downeast Energy
What do you like about our products and services?

Very good customer service!

Report a concern   November 29, 2024 — Rated 10 out of 10 by D.G. Downeast Energy
What do you like about our products and services?

there prices are reasonable i am on auto delivery and i have never run out

Report a concern   November 29, 2024 — Rated 10 out of 10 by J.C.S. Downeast Energy
What do you like about our products and services?

Everything!

Report a concern   November 28, 2024 — Rated 10 out of 10 by C.W.L. Downeast Energy
What do you like about our products and services?

Excellent service.

Report a concern   November 28, 2024 — Rated 10 out of 10 by R.A.S.O. Downeast Energy
What do you like about our products and services?

Prompt d3li ver7y

Report a concern   November 27, 2024 — Rated 9 out of 10 by T.W. Downeast Energy
What do you like about our products and services?

My complaint was responded to promptly and to my satisfaction. Very professional response to my issue.

Report a concern   November 27, 2024 — Rated 10 out of 10 by D.A. Downeast Energy
What do you like about our products and services?

Friendly @nd courteous staff.

Report a concern   November 27, 2024 — Rated 9 out of 10 by M.S. Downeast Energy
What do you like about our products and services?

Like that I have auto fill on my propane tanks. They give you a timely fashion to pay or offer payment plan. Good customer service

Report a concern   November 27, 2024 — Rated 10 out of 10 by Laurent Drogin Downeast Energy
What do you like about our products and services?

Easy friendly service.


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