Customer Testimonials
The technicians are the best! Very courteous and knowledgeable.
Fast and prompt service and and knowledgeable technicians.
I've been a customer for years.
Respond timely to my request.
Thank you for all your help & reducing our propane cost per gallon.
Friendly, helpful, on time delivery
I answered this once, but it disappeared from my screen, so I don't know if you got it or not.
Reliable service!
Deliveries are received in a short time from requesting it.
Everything works - and they took action in advance to fill my tank before I had to call. That's a win.
Have been with Downeast for years and trust them to follow thru with service.
Scott, the delivery person, is professional and outgoing, and takes the time to answer any questions.
If there is a problem, DE gets right on it.
Quick and friendly service and prompt responses to my inquiries.
Delivery, Imdont have to worry about usage.
Your associates are very knowledgeable, professional and courteous
Due to the per gallon propane rate that I was receiving from Downeast Energy Being higher than comparable rates from other providers in my area, I was prepared to go to another propane company who provided me with a per gallon quote that was considerably less than the Downeast rate that I had been charged for my recent fill.
I figured I would give them a chance to adjust my rate to a more competitive rate for my specific service, so I called Superior and received a call back from Tyler Seibert. Tyler worked with me and offered a very reasonable rate as an adjustment to be applied to my current bill.
Tyler was personable and professional, and did what he said he would do. He is a positive reflection on Superior Propane and Downeast Energy.
I plan to continue to be a long-time loyal customer.
I love that it is local! When I call or have any needs I get an associate who is in my state and knows what I am talking about when asking questions. I rarely have to call though because their deliveries are on time, their billing and plans are for me, and overall they've got it together!
Excellent customer service and prompt delivery of products.
Been with DownEast for 28 years. Reliable fuel delivery and furnace service over the years.
How many names does your company have?
Why does the truck come so often when we're using mostly solar?
When I call with a question or an update on oil delivery the customer service representative is very responsive. We have had them for over 20 years and have been very pleased - no matter the weather …
Jakeb was courteous, informative, respectful, and remarkably prompt. Who could ask for better customer service? He should be the model for your company’s customer service personnel. Kudos to Jaked!
We are confident that we are being looked after for our propane needs.
When I need a delivery I just call for one and works great
Delivery guy was patient and freindly, had to wait for a vehicle to be moved
Always on time and has been providing services for our family for over 20 years.
all
Very responsive & friendly. Always keep my propane filled and system in good condition
We have been a customer for over 30 years and are very happy with your service for the most part.