Customer Testimonials
Delivery guy was nice and pleasant. He said he worked thanksgiving day hope he got a bonus.
The technitions
The delivery was made after hours because i had run out of fuel and during the time the guy was here it started to rain...
I like the prompt service on delivery and great customer service.
Downeast energy has been very available to answer all of my silly questions and also available every time I call ! Thank you.
The bill gets put in my door and another bill gets mailed. I try to pay the bill as soon as I see it in the door.
Customer Service for the Brunswick office is exceptional especially for delivery of propane and oil
Service
Rain or shine we have never been out of gas
Dependable service
Always very responsive to requests and very prompt in deliveries..
The delivery man was friendly and very nice!
I like that I don’t have to worry about running out of oil.
The ladies in the Brunswick Maine office are great.
Reliable timing and rapid response to init repair needs
easy to contact, friendly, knows me
I like that it is monitored and you are tracking the usage. I do not need to be outside in bad weather checking my tanks.
I don't have to worry about when it's time to get a refill.
Reliability!
Been a customer for 25+ years, see no reason to change. However, it has become VERY difficult to call the local Brunswick number and get a response by a real person.
Personal and professional and delivered on time!
They are on time and the level my tank is closely monitored.
Someone answers when I call.
The delivery guys
I appreciate the consistency of deliveries and response to questions and service.
Customer service was very responsive, and we received a delivery the next day.
I appreciate your budget plan option to pay year round as well as your automatic delivery option. One eases the strain on my wallet while the other gives me peace of mind knowing my tanks will always be maintained.
Good prices and service. Thank you
The service location is our vacation home. This means that we are not at our vacation home during the harshest time of the winter season.
We never shut down our home. Therefore, it is it viable for occupancy at any time of the year. To keep our home warm and prevent frozen pipes, your service team is very alert to when it is necessary to replenish our propane tank. Thanks so much for attention to details!!!
I never run out of kerosene.
Can sign a contract for amt of kerosene used and get a cheaper price for it
Woke up to a 52 degree inside temp...23 outside. Empty propane tank. Called before 6:30 and asked for delivery. I was preparing to take myself to a friend's home to warm up, but the delivery truck arrived sooner than anticipated. Wow! What service! Does that even happen any more? The delivery person came in to check the pilot lights and test that everything was working properly.
Our delivery driver is great!