Customer Testimonials
Delivery was quick after requesting the delivery. Thank you for such prompt service!
Didn’t like , long time on hold almost 1hr. When I did finally get thru there was no one in the service department to schedule an annual cleaning . Told they would call me back the next day . No one has called as of yet
Automatic delivery of propane. Never have to worry about the tanks being empty.
It arrives on time and I like their yearly monthly payment plan
Friendly service, easy access for information.
Dependable, efficient. The Best!
Always reliable. Never an issue. I prepay every year and we get timely deliveries of propane.
It is easy to schedule service and your service providers are knowledgeable and friendly.
Your Customer Service is easy, fast, and reliable!
You have always been there when I have needed assistance!
Never any problems. Staff always friendly and courteous.
I am very satisfied with your services. I appreciate and depend on the prompt response to my needs.I have been a longtime customer and hope to continue in the future. Thank you for your service.
The service is great
The staff that I have interacted with are always professional, courteous and make every attempt to assist me.
The technicians who attend to my heating needs including the propane tank are also very professional, knowledgeable, willing to answer any questions that I might have and are reliable.
Please acknowledge these individuals as they make Downeast Energy successful!
Good service and prompt no hassle delivery
We get deliveries promptly and without calling the office.
Excellent customer service
Friendly people when I call and talk on the phone , dependable delivery , never have to worry about running out!
Our delivery driver is great!
Delivery guy was nice and pleasant. He said he worked thanksgiving day hope he got a bonus.
The technitions
The delivery was made after hours because i had run out of fuel and during the time the guy was here it started to rain...
I like the prompt service on delivery and great customer service.
Downeast energy has been very available to answer all of my silly questions and also available every time I call ! Thank you.
The bill gets put in my door and another bill gets mailed. I try to pay the bill as soon as I see it in the door.
Customer Service for the Brunswick office is exceptional especially for delivery of propane and oil
Service
Rain or shine we have never been out of gas
Dependable service
Realized my automatic delivery had been turned off while I tried to get a site visit to install a new tank. I called to indicate my K-1 fuel tank was at 1% and the staff had the fuel delivery the next morning. Thank you!