Customer Testimonials
The responsiveness of your staff and helping when there were communication snaffud
Representatives polite and helpful if we call. Delivery person is the same and efficient
Timely delivery. Very pleasant and knowledgable delivery drivers. Never any ancillary damage to abutting lawn and flower beds during delivery.
Very easy set up our new account.
And great bulk pricing based on our total amt used and fill up schedule/amt.
Timing. You have always delivered!
Helpful people in the local office
The drivers are friendly and reliable.
You provide dependable delivery of my oil.
You keep my tank full so I don’t have to worry about it.
Also when I need repairs you always tend to it.
Service technicians are great - explain everything.
DownEast did what they said they would do and when they said they would do it! Very pleased with their service so far!
When friends' propane deliveries kept getting postponed last winter, mine always arrived on schedule. I never have to worry
Customer service representative; appointment easily scheduled; prompt service and invoice left at the door.
Everyone is very friendly and service is very good.
Reliable.
Very dependable. Interested in pricing for this coming year. Paid a lot last year and am concerned about this year forward
Prompt delivery.
Never had a problem.
The delivery people are great. We never have to call and they even climb over the snow when we haven't shoveled out yet. Thank you!
Very reliable products at reasonable prices, and reliable services when requried.
Jakeb from the Brunswick Office was a pleasure to work with on my dilemma. He came up with a solution that made sense. Jakeb even made the trip to my home to finalize the paperwork, as I did not have a functioning computer/printer to make that happen. Thanks
I appreciate the budget plan and the automatic delivery.
Yes to sign up. If you forget they send snail mail . Routine deliveries ensure that you do not run out of fuel.
You continually make your customers aware of any problems weatherwise, also in connection to the disconnect of services.
Locked in pricing programs
Timely delivery
Professional and friendly staff
Excellent annual furnace service
Problems handled quickly and effectively
The prompt service, they care
I made a call yesterday afternoon when I realized my propane tank was empty and Downest was able to have propane delivered the same day!
Being able to speak to a real person and getting service in a timely manner.
Fast service. Friendly technician.
Keeps my house warm.