Downeast Energy
18 Spring Street
Brunswick
ME 04011
United States

Customer Testimonials

Report a concern   November 10, 2024 — Rated 10 out of 10 by Cynthia Lasher Downeast Energy
What do you like about our products and services?

I very much liked that Rachel called as soon has she was aware through their survey that I was unhappy. She corrected what I've tried to correct through various phone calls to the company and gave me her contact number in the remote event that the problem was not resolved. (This she did in a separate email when she realized that I was speaking with her on my drive home from school.) In addition, she volunteered information that I hadn't known, ensuring that should I be incapacitated and unable to interact with Downeast, that a relative named on my account could do that for me. Rachel was a pleasure to work with.

Report a concern   November 10, 2024 — Rated 10 out of 10 by J.M. Downeast Energy
What do you like about our products and services?

Prompt call back and service

Report a concern   November 10, 2024 — Rated 10 out of 10 by J.B. Downeast Energy
What do you like about our products and services?

Just to know if i have issues that its just a call away. and i like the prepay option

Report a concern   November 9, 2024 — Rated 10 out of 10 by Jordon Brundige Downeast Energy
What do you like about our products and services?

The service was quick and easy and the rep was great to deal with

Report a concern   November 8, 2024 — Rated 10 out of 10 by D.R.S. Downeast Energy
What do you like about our products and services?

She was great in responding to my previous feedback. Very pleasant and helpful

Report a concern   November 8, 2024 — Rated 10 out of 10 by M.W. Downeast Energy
What do you like about our products and services?

Every one is very friendly in the office.

Report a concern   November 8, 2024 — Rated 10 out of 10 by P.P. Downeast Energy
What do you like about our products and services?

Very prompt with delivery. Nice and friendly customer service.

Report a concern   November 8, 2024 — Rated 10 out of 10 by T.A. Downeast Energy
What do you like about our products and services?

Sue was awesome with a problem recently! TYVM

Report a concern   November 8, 2024 — Rated 9 out of 10 by Rodney Jones Downeast Energy
What do you like about our products and services?

They provide a good service. But I hate the price.

Report a concern   November 7, 2024 — Rated 9 out of 10 by C.B. Downeast Energy
What do you like about our products and services?

On automatic delivery love it don't have to worry about running out.

Report a concern   November 7, 2024 — Rated 10 out of 10 by J.S. Downeast Energy
What do you like about our products and services?

Very smooth transition to your company. Good price for propane. Jeffery was very responsive and did a great job. Thank You!

Report a concern   November 7, 2024 — Rated 10 out of 10 by S.S.S. Downeast Energy
What do you like about our products and services?

Reliably deliver as needed, always available to answer questions.

Report a concern   November 7, 2024 — Rated 10 out of 10 by P.A.J.S. Downeast Energy
What do you like about our products and services?

While I do have to call at times as my tank(s) may be low before my scheduled delivery the scheduler is helpful and tries to comply with my requests.

Report a concern   November 6, 2024 — Rated 10 out of 10 by P.B. Downeast Energy
What do you like about our products and services?

Repair services are great.

Report a concern   November 6, 2024 — Rated 9 out of 10 by E.D. Downeast Energy
What do you like about our products and services?

Quick response

Report a concern   November 6, 2024 — Rated 10 out of 10 by T.A.P. Downeast Energy
What do you like about our products and services?

Reliable

Report a concern   November 6, 2024 — Rated 10 out of 10 by R.T. Downeast Energy
What do you like about our products and services?

Services, delivery schedules, payment options.

Report a concern   November 5, 2024 — Rated 10 out of 10 by Leeroy Gandy Downeast Energy
What do you like about our products and services?

Timely, knowledgeable, professional, and cordial!!!

Report a concern   November 4, 2024 — Rated 10 out of 10 by Ann Robinson Downeast Energy
What do you like about our products and services?

Everything but the price! Automatic fills are good. Drivers are good. Customer support is good. And I appreciate a price based on usage and a tad lower than last year. This may in fact be a fair and reasonable price - but as with many of us these days, money is tight.

Report a concern   November 4, 2024 — Rated 10 out of 10 by M.S. Downeast Energy
What do you like about our products and services?

The gents that deliver are supper!

Report a concern   November 4, 2024 — Rated 10 out of 10 by Gary St. Pierre Downeast Energy
What do you like about our products and services?

Service and pricing honesty

Report a concern   November 4, 2024 — Rated 10 out of 10 by D.S. Downeast Energy
What do you like about our products and services?

Fine service, courteous employees.

Report a concern   November 3, 2024 — Rated 10 out of 10 by L.G. Downeast Energy
What do you like about our products and services?

Great service affordable and friendly customer service reps.

Report a concern   November 3, 2024 — Rated 10 out of 10 by R.A.V.B. Downeast Energy
What do you like about our products and services?

on time delivery of propane

Report a concern   November 3, 2024 — Rated 10 out of 10 by L.D. Downeast Energy
What do you like about our products and services?

The staff is always courteous and helpful. Fuel deliveries are made promptly.

Report a concern   November 2, 2024 — Rated 10 out of 10 by Timothy Lewis Downeast Energy
What do you like about our products and services?

Client services IN BRUNSWICK.

Report a concern   November 1, 2024 — Rated 10 out of 10 by B.S. Downeast Energy
What do you like about our products and services?

Responsive, reliable and professional.

Report a concern   October 31, 2024 — Rated 9 out of 10 by A.G. Downeast Energy
What do you like about our products and services?

Just wish the price wasn't so high. Otherwise the service was great

Report a concern   October 31, 2024 — Rated 9 out of 10 by Brian Krajewski Downeast Energy
What do you like about our products and services?

Friendly customer service. Great team to work with.

Report a concern   October 30, 2024 — Rated 10 out of 10 by L.L. Downeast Energy
What do you like about our products and services?

Professional and personal service. All aspects of the local company are friendly and very helpful. Love 'em!


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