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Customer Testimonials
Super friendly and helpful staff
The staff was very helpful and knowledgeable
Very helpful in choosing my son's first big kid bike.
Good people. Good selection.
The staff at Trek were great helped me out with my tubeless tires. Friendly and knowledgeable.
Jeremy was very helpful in finding the correct size ceramic bearings for my wheel.
Spectacular customer service. Tim and the entire staff are real pros, super helpful, non intimidating, and ensure one gets the right bike! Love my new awesome Trek…makes me giddy to go ride!
Fast and complete service, reasonably priced. Your mechanics are more than willing to describe in great detail the nuances of any service or repair. They ask the right questions to get to the root of the problem. When it's time to pick up the bike, they explain what they found, make recommendations that may prevent future related problems, and are very patient with customers like me who may need the extra explanation.
Great customer service and extradinary selection of bikes and other merchadise. Very knowledgeable sales andf technical personnel.
Excellent and friendly service
Super helpful! Very informative. Just all around very kind every time I come into the store
Very helpful sales associate. Had what I wanted in stock. Also searched for the shoes that I was looking for.
Great friendly knowledgeable service.
Everything. Professional service at this location all the time!!!
Service was excellent! They made sure I had the right parts.
Great customer service. Helped me with everything that I needed.
Your techs are friendly and knowledgeable. They figure out the repair problems quickly and make the appropriate recommendations. Repairs get done quickly too - and I'm back on the road!
Great and quick service!
Jeremy was very friendly and informative. I drove from Austin to pick up my new checkpoint ALR 5 and he made sure everything was functioning and showed me a few tips and tricks about the bike before I left. The store was very clean and organized!
Good insight into the specific issues with my bike, very knowledgeable service fella!
Straight up honest guys who take care of you. No attempts to upscale and even helped me price shop. I ultimately preferred parts through them. Hopefully I own a Trek one day!
Great cuastomer service from Tim and all the people👍👍👍👌👌👌🙏🙏🙏👊👊👊
Employees were very helpful and nice
Great prices and selection on bikes. Friendly service and knowledgeable staff. Highly recommend
Good quality items and a large variety to choose from depending on budget. Also- Tim tilton is the best there is. Please give him a raise and make sure he’s well taken care of. He’s been my racing secret weapon for years.
The help I received
Every time I've been there the workers have always been nice with me. I bought a freewheel cassette one day and the guy greased my hub and screwed on my cassette on my wheel Kool.
Customer service, repairs, knowledge, detailing, fitting and quality products. It’s been this way for for me for over 20yrs. My favorite 🚴 🚵♂️
quality and value
Friendly and knowledgeable staff