- Phone: (210)828-5558
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Customer Testimonials
Everything. Professional service at this location all the time!!!
Service was excellent! They made sure I had the right parts.
Great customer service. Helped me with everything that I needed.
Your techs are friendly and knowledgeable. They figure out the repair problems quickly and make the appropriate recommendations. Repairs get done quickly too - and I'm back on the road!
Great and quick service!
Jeremy was very friendly and informative. I drove from Austin to pick up my new checkpoint ALR 5 and he made sure everything was functioning and showed me a few tips and tricks about the bike before I left. The store was very clean and organized!
Good insight into the specific issues with my bike, very knowledgeable service fella!
Straight up honest guys who take care of you. No attempts to upscale and even helped me price shop. I ultimately preferred parts through them. Hopefully I own a Trek one day!
Great cuastomer service from Tim and all the people👍👍👍👌👌👌🙏🙏🙏👊👊👊
Employees were very helpful and nice
Great prices and selection on bikes. Friendly service and knowledgeable staff. Highly recommend
Good quality items and a large variety to choose from depending on budget. Also- Tim tilton is the best there is. Please give him a raise and make sure he’s well taken care of. He’s been my racing secret weapon for years.
The help I received
Every time I've been there the workers have always been nice with me. I bought a freewheel cassette one day and the guy greased my hub and screwed on my cassette on my wheel Kool.
Customer service, repairs, knowledge, detailing, fitting and quality products. It’s been this way for for me for over 20yrs. My favorite 🚴 🚵♂️
quality and value
The Broadway store is very attentive to customer needs. They work hard to help their customers resolve their bike issues
Skilled bike repair
Service very friendly and responsive.
Knowledgeable, Friendly and helpful staff.
Always a nice 'hello' when I enter the store. Very quick to get unscheduled service. I'm sure I disrupted the service guys workflow but he never made me feel like a bother. Thank you.
My fitting with Tim was outstanding. The results of his adjustments plus his general advice are priceless.
Steve was incredibly helpful. He helped me choose the bike that best suits me and set up all the accessories for me. He gave me step-by-step instructions on how to take off the front wheel for easy transport and even loaded it into my car!
Really happy to have an in-house Trek bike fitter in the ATX/SA area. Thanks for the help, Tim! See you soon for a follow up!
The service was amazing! The entire team was knowledgeable and very helpful! This helped me decide what bike fit my needs best. I couldn't be happier with my selection! I will definitely be back for service and upgrades!
Convenient, professional!
Steve fulfilled every request and didn't try and sell me only things he had in stock. Kept me informed about the build
Service is unsurpassed.
Great service!!! The team there were welcoming and professional!! Fixed my bike right up!!
Great friendly knowledgeable service.