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Customer Testimonials
Fast order fulfillment and you had what I needed
Super easy to purchase from, delivery to my local Trek dealer was quick, and the time from assembly to delivery was short. Will be purchasing another Trek very soon.
Excelente servicio!!
Parts are available.
Good dealer network
I was able to get a great deal on gear that I'd been wanting. Free delivery to my local store was fast. Pick up was super easy and the crew at South Tampa Trek Bike are always friendly.
Top end builds and accessories
I own 3 trek road bikes. I like the quality, and the continued research and forward development that Trek puts into all of their bike models. I also like the warranties that come with the frame and wheelsets. Trek's support/help desk is also second to none. I wouldn't ride anything else but Trek!
The item I ordered was good. The delivery by USPS was awful
The great info the website provides about everything. It’s so helpful!
Excellent customer service and very knowledgeable about products.
Just really professional, quality products and service! People who care about getting it right even if they could get away with less!
Easy
Great communications and quick ship!! Highly recommend ordering directly from trekbikes.com vs store purchase. Great selection and quick delivery!!
Quick shipping and very nice quality products. I am very happy.
Great customer services, friendly staff, and very informative
great price for what should be a great bike - FX6Sport! (too cold here yo ride it yet)
It was very easy to order, though I'd recommend pictures with a different background color. Not always easy to see the bike with a black background
The support person was able to troubleshoot the issue regarding a part i needed. She was also very patient as I needed to take and upload photos
Best wheels ever!!
The brand is top shelf but mostly I want to support my LBS. The rail 7 gen 2 Ebike is awesome. Wonder if you make a dummy battery for gge frame when I ride without the battery. I'm afraid dirt and stuff might get where it will do damage.
Great products, reasonable prices, easy purchase
Great. No complaints.
My local Trek dealer is fantastic.
Picking up my online order at the store was quick & easy
Smooth and quick purchasing experience
Good selection of parts, a little clunky to navigate the inventory. But, they have everything you could need to replace ready to ship. And ship fast
Great customer service!
Fast, easy purchase with 30-day return or replacement policy.
research bike types
Almost all the parts needed and fast shipping.