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Customer Testimonials
Seamless. Customer friendly.
Got my order correct and right away. Thumbs Up!
Great service and prompt shipping!
Came on time, in good shape. Went together easily. Very reasonable price and I like the 30 day return policy
The ease of my purchase, the quality of the product and the exceptional service from the Trek dealer Old Line Cycles.
As advised and quick.
The online purchase process was easy. The shipping time between purchase to delivery to my local shop was timely. The communication between my local shop was pleasant. Once I was in the store to pickup my bike, the customer service was excellent! all my questions were answered and I left very happy. Trek has earned my future business.
The process was fast and easy. Information on the website was helpful as I chose which bike to purchase.
User friendly website and delivering to local store was quick and painless!!
Awesome !
Bike looked new, and the red barn price was better than anything I could find in the used market. Transportation, packaging and set up process was really well done. Super happy with Trek.
Professionalism and quality bikes
Very easy to find what I was looking for and great shipping options.
I very love y'all I am so excited I love y'all to death as a customer and friend thank you and I love to bike helmet💗💗💗💗💗💗💗🎞🎞🎞🎞🎞🚵♂️🚵♂️🚵♂️🚵♂️🚵♂️
Excellent online ordering and pickup system.
Was easy and straightforward
It was an easy process. The stores Trek works with, based on my experience, handle your returns and other issues. The bikes were fitted to my kids height perfectly.
Easy ordering of quality clothing and prompt delivery
Easy purchase. GOOD PRICE
Great products!
Streamlined ordering. Though have to make sure delivering to a good local shop.
Knowledgeable staff and very helpful
The process of ordering and pickup from my local Trek bike shop was very smooth.
I've ridden many different bikes over the years and Trek has always been the best. More comfortable and durable than the others. The price point has been excellent too.
Very easy to order online and pick up at my local bike shop. It shipped quickly and I was able to pick it up in just a couple of days.
After about 6-7 years of not riding, I've been visiting a good bit to fix my bike to ride. Every time I walk in, someone almost immediately approaches and begins to address my problem of the moment. And they always give me great value for the cost, particularly taking time to answering my endless questions.
Don Frazier
Super easy website and had just what I was looking for.
Easy pick up at the local Trek Store in Fairfield, CT. Jason is great!
Tons of information on the website, I appreciate that
I have been a loyal customer of TrekBikes for years, and I always enjoy visiting their Southlake, TX store. The staff there are friendly, helpful, and have amazing hair. Seriously, how do they do it? Plus, they always have delicious treats like cookies, hot cocoa, and candy canes to make the shopping experience even sweeter.
But this year, I decided to try their online store instead, because I wanted to buy a sweatshirt that I had been eyeing for a long time. And let me tell you, I was not disappointed. The site was easy to navigate, the checkout process was smooth, and the delivery was fast. The sweatshirt was exactly what I wanted, and it fit me perfectly. It was cozy, comfortable, and stylish.
Of course, I missed the personal touch of the Southlake store, and the yummy snacks and drinks. But I have to say, the online store was a great alternative, especially during these times when staying home is safer. I would recommend TrekBikes.com to anyone who loves biking and wants to buy quality products from a reliable company. Thank you, TrekBikes, for making my online shopping experience a positive and humorous one!
I hope to go back to Southlake soon, wearing my new sweatshirt, and enjoy the aroma of fresh baked cookies. If only the website smelled this edible :)
Parts came quickly and were great quality
Always the highest quality of cycling equipment