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Customer Testimonials
Free shipping to a great bike shop
Easy website. Quick free delivery to my door.
Good place to get OEM stuff. Keep my trek a trek.
My experience has been the best and I’m having a lot of fun with my new fuel ex 7, %100 recommended
Love that you ship to my bike shop at no charge. Great quality.
You make it easy to pick up online-ordered items at close-by stores so as to avoid paying shipping. Plus, it gives the customer a chance to look around at the local store and perhaps purchase an item or two (or more) there in addition to the online-ordered package(s) they're picking up.
The people that work at the Trek store know my name when I walk in the door. Purchasing my Domane was a great experience. The bike is top quality and I love riding it!
Free shipping to the store.
It was excellent that letting us know what the status is from the order to pickup of bike. And customer service was great; knowledgeable, super friendly! We love the bike!
Personnel and Sales
Ordering was easy and shipping and shipping information were fast and informative. Love the product.
The comparison feature is very useful
Great quality frames. Matched with solid components. Prices are Prices but the bike needs to hold up.
Bike Lane is a great shop that keep the wheels rolling. Marc and the crew
Helmet fits good, received when promised.
The bikes are well presented in the photographs. Navigating the website is simple with the categories well defined.
Good experience, good product, good sale price and prompt delivery!
Easy shopping. Fast shipping! I like to ship to my local trek store so I can go visit
Local dealers, great products combined
Great
The local Trek dealer, Syracuse Bicycles, was very professional and courteous. Our salesman, Dale, made us feel welcome and important. We've purchased 4 bikes, so far, and we are very happy with their sales and service.
Fast shipping and enjoyable ordering experience!
Easy checkout and fast shipping!
Easy order and pick up at my local Trek store.
Excellent service and fast delivery.
Trek Red Barn Refresh: Process was easy and the price very reasonable. This is my second Trek, with an EX Project One being the first and it's preformed great since 2014. It will be a spare now and looking forward to riding my new Top Fuel 9.8 XT.
It was shipped fast and email updates prior to shipping to inform me.
It was boxed securely and the bike was in the condition listed in the mechanic notes. Tools and instructions were included to assist in reassembly. I chose to not assemble until I transport it to Europe in the coming month.
Quick shipping
Seems more honest in their approach to advertising
Great experience from start to finish. Great price, great support, great shipping, great instructions, great quality. First bike I’ve ever assembled in it took about 30 minutes of easy work.
Knowledgeable, competent, and friendly employees.
The website was easy to navigate. Ordering was simple and the products were all available.
Delivery was prompt and arrived early.