Customer Testimonials

I ordered replacement pads for my kid's helmet. They were shipped to my local trek dealer and waiting for me when I got there. Reasonable prices, fast shipping and good communication.

Always a quality product.

Nice shirts , great fit and very comfortable.

I've been a Trek owner (multiple bikes) for at least 25 years. Have always dealt with local Trek dealers. This was my first time dealing with trekbikes.com only because the local dealership wopuld take longer to et the replacement part I needed than having it shipped directly to my home address.

Very positive experience.

Great price point even with the shipping cost. Bought a set of tires for my hybrid and the tech & information sheet was spot on. This is a excellent selling point, the more information about a product the less guess work for the consumer, thanks again 🙏 peace

Good sales and service

I ride 2 different Trek bikes and I love them.. will never change!! And their ladies drop down bib shorts are the best also. Great padding easy access when you need to bathroom break and they don’t ride up your legs…

The person who attended me was professional

Easy transaction and quality.

The quality of the bike, the look and feel is nice

innovative Ponto Go, decent price

I was completely satisfied with my purchasing experience of my new Crosspoint ALR3. The bike was almost completely assembled other than the from wheel and handlebars. Even the tires had air in them. The bike was exceptionally well packaged. The instructions for assembly were spot on and the tools that were included were of excellent quality and will become part of my bike tool kit. Very happy, very satisfied. Bike rides and shifts perfectly. I bedded in the brakes according to instructions and they work perfectly, no rubbing, no noise. If you have even rudimentary ability to work with simple tools I would highly recommend purchasing a bike this way.

Great quality helmet at a fair price
Fast free shipping

Fast, concise and easy to use. Had my bike delivered in one week. Easy setup, riding within one hour.

great products and delivery

Buying my new set of gravel tires was seamless. Selection was easy and the checkout and delivery went just as expected. Everything arrived in great shape and I installed and have been using. Keep up the good work!

Easy to order and pickup.

Great products. Simple online ordering. Great people at the local store.

Solid bike! Nice feel to it

Quick service and very knowledgeable.

user friendly and easy to understand.

Easy to navigate. Good quality product except for the Dual Sport 3 Gen 4 which I currently own. It's a piece of junk.

The shop in Tuscaloosa is very knowledgeable and courteous, but I like ordering from site when working maintenance jobs myself. I had the shop put Pirellis on my Emonda. And I ordered AW3s for my Domane which I will install if the current AW3s ever wear out. Currently 2200 miles on those.

Mary B with customer service was excellent !

I have bought Trek bikes for over 20 years, and have always been happy. Having a zero mailing cost online option was very helpful.

Fast shipping and good notification thru text message

Thank you very much. Items are good quality and shipping was quick.

On time delivery. Excellent! Great Product at a great price!

Very easy interface and quick shipping

good product