based on 7920 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very happy with the service speed and the quality of the photos received in the mail!
I like the multiple choices of backgrounds and the order arrived quickly.
U Took pictures with my eyes closed, u should have looked at them and asked me to redo.
Bring down the price. Too pricey.
The quick turnaround and variety was fantastic! More coaching from the portraits would have been appreciated though, as there were no mirrors right there to check host placement/hood placement etc.
We were very impressed with the photos from my daughter’s recent graduation. They captured her beautifully, and will be memories to treasure!
Didn’t think the quality was as good as it should have been
It was professionally done. really enjoyed the quality. Thank you.
When I received my first batch of photos, I thought that was all of them. I selected a group and paid for it. Then I received a second group of pics that included one I wanted. To get one pic is $55. For the digital pic that you email me? Not cool. I would have included it in the original group I bought and replaced one of the pics I chose.
The prices for a single download was very expensive. I wanted more but couldn't afford it.
I liked all of the options for selecting photos and products and the variety of backgrounds and photos that were captured.
The photos are not worth the insane prices. $60 for ONE digital print. The pictures my family took were better and had more variety….
Picture quality & paper quality are excellent. Speed in receiving pix was great.
Photo clarity not good and the back grounds were not the best.
The quality and quantity of the photos are amazing. I'm very pleased to have a nice picture of my daughter's college graduation. I was disappointed in the price. It's outrageous to pay $17 for a single photo plus shipping, if I remember correctly. While I can appreciate the skill involved in capturing the shot and working with the lighting and the quick moving graduates, the price just isn't worth it. I bought one because you HAVE to have it, right? But I wasn't happy about the price (and especially considering how much money we just spent for that degree! It would've been a nice gesture if the university would've given each graduate one photo)
Quick and user friendly
Way overpriced to pay to get the exact same picture twice with one just zoomed in
Decent pictures and they were very prompt. Only regret is that there wasn’t a picture of the groups graduating (masters and doctorate)
We were thrilled with the photos, AND the customer service we received when we had questions was outstanding. We are very impressed with your company
Very quick and photo caught the special moment that I was not able to shoot up close. Thank you.
Good quality
The downloads are definitely too expensive, so I didn't order any, but I did order a frame with two photos. I was happy with the quality of the photos, but would have paid more for a better quality frame. I'm happy that you offered the photos, but would have loved a package with all the downloads that didn't cost an arm and a leg. Thank you for taking the photos, but this widowed Grandmother on a fixed income just couldn't afford all the photos I would have liked to have had.
Thank you for everything. The services and photos were top notch and very fitting for such an auspicious occasion. This was everything I dreamt of.
The picture and arrival time was awesome
I loved that y’all provided several candid photos of my son that I never would have seen.The turnaround time was exceptional.
Ease in ordering pics and the wide variety of shots.
It was easy to purchase pictures of my daughter's graduation. And, the pictures were beautiful!
Arrived quickly as ordered.
Good quality arrived quickly price was reasonable
Horseshit pricing.