The Grad Team
West Forest Avenue
Ypsilanti
MI 48197
United States

Average rating: 6.8 out of 10 based on 8748 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 7, 2024 — Rated 10 out of 10 by M.L. The Grad Team
Qu'aimez-vous à propos de nos products and services?

Great images to choose from and the quality of the photos I received was excellent.

Report a concern   June 7, 2024 — Rated 0 out of 10 by A.C. The Grad Team
Quelles ont été vos déceptions et comment pouvons-nous améliorer les choses?

Lower your prices for digital pictures, downloading a picture of yourself for $50-$60 is ridiculous.

Report a concern   June 7, 2024 — Rated 10 out of 10 by I.L. The Grad Team
Qu'aimez-vous à propos de nos products and services?

Many items to choose from, very good quality.

Report a concern   June 7, 2024 — Rated 2 out of 10 by A.S. The Grad Team
Quelles ont été vos déceptions et comment pouvons-nous améliorer les choses?

they didn’t upload half our photos, the posed ones we took after walking across the stage. multiple people contacted customer service and they kept saying no one had contacted them to let them know, and then still didn’t extend the sale prices

Report a concern   June 7, 2024 — Rated 10 out of 10 by S.W. The Grad Team
Qu'aimez-vous à propos de nos products and services?

Pics were great

Report a concern   June 7, 2024 — Rated 10 out of 10 by T.B. The Grad Team
Qu'aimez-vous à propos de nos products and services?

Prompt delivery of quality products

Report a concern   June 7, 2024 — Rated 10 out of 10 by C.D. The Grad Team
Qu'aimez-vous à propos de nos products and services?

Very helpful, made things super easy. No hassle during such a big day. They knew what they were doing. Definitely appreciate their services.

Report a concern   June 7, 2024 — Rated 1 out of 10 by A.D.S. The Grad Team
Quelles ont été vos déceptions et comment pouvons-nous améliorer les choses?

Bad resolution, bad photo quality, my daughter came out with a deformed face.

Report a concern   June 7, 2024 — Rated 10 out of 10 by M.M. The Grad Team
Qu'aimez-vous à propos de nos products and services?

The pictures look very nice

Report a concern   June 7, 2024 — Rated 0 out of 10 by K.W. The Grad Team
Quelles ont été vos déceptions et comment pouvons-nous améliorer les choses?

Never sent the pictures i request i looked over retouched and was very unsatisfied with the service

Report a concern   June 7, 2024 — Rated 10 out of 10 by T.M. The Grad Team
Qu'aimez-vous à propos de nos products and services?

Great quality and decent prices for professional pictures. Very quick to get previews of resulting photos too!

Report a concern   June 7, 2024 — Rated 5 out of 10 by J.L. The Grad Team
Quelles ont été vos déceptions et comment pouvons-nous améliorer les choses?

The photos taken were at horrible angles, distorting the shape of my face and body. They are the only pictures I have of my doctoral hooding, so I purchased several, but the are far from flattering.

Report a concern   June 7, 2024 — Rated 4 out of 10 by K.S. The Grad Team
Quelles ont été vos déceptions et comment pouvons-nous améliorer les choses?

the prices are outrageous. lower your prices for college students.

Report a concern   June 7, 2024 — Rated 10 out of 10 by B.B. The Grad Team
Qu'aimez-vous à propos de nos products and services?

Best pictures I have had of my son in years!

Report a concern   June 7, 2024 — Rated 10 out of 10 by O.H. The Grad Team
Qu'aimez-vous à propos de nos products and services?

Quality of the photos is outstanding.

Report a concern   June 7, 2024 — Rated 10 out of 10 by C.T. The Grad Team
Qu'aimez-vous à propos de nos products and services?

I was and am please with my pictures. The pictures captured me.

Report a concern   June 7, 2024 — Rated 10 out of 10 by J.L. The Grad Team
Qu'aimez-vous à propos de nos products and services?

I received the pictures very quickly, maybe a week or so. They look really nice and came undamaged. Thank you.

Report a concern   June 7, 2024 — Rated 0 out of 10 by M.S. The Grad Team
Quelles ont été vos déceptions et comment pouvons-nous améliorer les choses?

Extremely expensive.

Report a concern   June 7, 2024 — Rated 10 out of 10 by M.G. The Grad Team
Qu'aimez-vous à propos de nos products and services?

The way I was able to select which photos and the quality was professional. The photographer did an amazing job on our daughter photos.

Report a concern   June 7, 2024 — Rated 10 out of 10 by L.M. The Grad Team
Qu'aimez-vous à propos de nos products and services?

Ordered and received them very quickly and were in great packaging

Report a concern   June 7, 2024 — Rated 10 out of 10 by C.V.H. The Grad Team
Qu'aimez-vous à propos de nos products and services?

They did very good love how the picture came out

Report a concern   June 7, 2024 — Rated 0 out of 10 by H.D. The Grad Team
Quelles ont été vos déceptions et comment pouvons-nous améliorer les choses?

The picture was off centered. Did not look professional for the cost.

Report a concern   June 7, 2024 — Rated 10 out of 10 by B.M. The Grad Team
Qu'aimez-vous à propos de nos products and services?

Well done photos.

Report a concern   June 7, 2024 — Rated 8 out of 10 by L.P. The Grad Team
Comment pouvons-nous nous améliorer ?

More candid pictures would be cool!

Report a concern   June 7, 2024 — Rated 1 out of 10 by J.P. The Grad Team
Quelles ont été vos déceptions et comment pouvons-nous améliorer les choses?

Images are not in focus and could not see that from proofs. So paid for images and now have blurry images.

Report a concern   June 7, 2024 — Rated 5 out of 10 by J.H. The Grad Team
Quelles ont été vos déceptions et comment pouvons-nous améliorer les choses?

My pictures came bent. One was completely ruined. A refund of sending more would be nice.

Report a concern   June 7, 2024 — Rated 0 out of 10 by Z.B. The Grad Team
Quelles ont été vos déceptions et comment pouvons-nous améliorer les choses?

The picture were to overpriced for one singular photo, very inconsiderate of people who can’t afford photos

Report a concern   June 7, 2024 — Rated 2 out of 10 by J.P. The Grad Team
Quelles ont été vos déceptions et comment pouvons-nous améliorer les choses?

Everything is so expensive

Report a concern   June 7, 2024 — Rated 10 out of 10 by S.C. The Grad Team
Qu'aimez-vous à propos de nos products and services?

Great pictures

Report a concern   June 7, 2024 — Rated 10 out of 10 by L.G. The Grad Team
Qu'aimez-vous à propos de nos products and services?

Capturing the perfect pics


Privacy Policy