based on 8748 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The most important photo of my son (holding his diploma cover between the US and State of Georgia flags) featured my son, with other graduates behind him, including a girl peering over his shoulder into the camera. Luckily, I am a graphic designer and was able to purchase the photo and retouch in Photoshop. BUT- as "professional" photographers, you guys need to do better.
The item I ordered was sent with the School of engineering logo and not the school of social work.
Easy to order and fast shipping.
Eyes are closed in my picture
The picture quality did not meet up to my expectations.
To be completely transparent it’s very hard to afford any pictures. It became very sad that I was unable to afford the memories captured. Professionalism was great however.
The picture we have is pretty blown out color wise and not lit well
Very great good pictures to capture a very special moment thank you
The photos are a wonderful momento of graduation. Good quality paper and print.
The picture did was did not show any signs of stains when chosen, however when I receive the picture it were stains on the picture and it was not clear. Highly not satisfied.
The actual photo of my student receiving his diploma is off center. However, the main complaint is the price. If you'd offer a better price, you'd sale a lot more photos.
The quality of the print was not what I had expected for the price. Also, if your packages weren't priced outrageously, I probably would have bought one of those instead of a couple 5x7.
My product arrived damaged and I have made two separate contacts and no response. I am stuck with a broken frame (not even broken at the joints - broken in random areas where I can’t glue it) !!!!
Great photos!
great picture and easy to order
Package selection variety and pricing.
Wonderful pics
Quality was great! Easy to order and received in a timely manner.
The pictures were great. Not crazy about the photoshopped ones but overall nice
My picture of me reviving my diploma was off centered and others I knew said they weren’t even looking at the camera or the dean wasn’t. would never recommend.
Great pictures!
Ordered a "pearlized print", I believe? Wish it would have been explained better as to what it would look like. Looked very cheap. Was just looking for a nice quality matte picture; this was glossy and horrible.
I liked the presentation of the photos and how they were delivered.
More photo options with less busy backgrounds.
Maybe decrease the prices for individual photo proofs?
I was hoping for some good pictures. The pictures turned out like mug shots. The grad said he was told not to smile.
Not sure if it was a misunderstanding or what, but I did not get a good graduation photo from the school.
The added backgrounds were very nice. We liked the pictures of the hood being placed and our daughter receiving her diploma from the college dean, all images that would be difficult to take with our own camera. In several of the other photos, our daughters' eyes were closed. She said it was difficult to know when the camera was taking a picture because there was no clicking sound or light flashing. Most of these photos were with other students, faculty members, or while walking. Overall, I am grateful the Grad Team provides this service. Thank you!!
Excellent photo
Extremely expensive to have memories that will last a life time.
The pictures are beautiful and some candid which I love! The ordering process was very easy and the download order was emailed to me wishing 24 hours!