based on 8749 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You took a great picture of my grad!
1. The most formal college graduation photo was taken with eyes closed.
2. Unknow someone else was showing in the folder as one of the options for selecting.
3. There is absolutely no response from your team for any help!
Price may be a factor. Took advantage of free photo offer that match daughter's image to a photo. I guess it was AI. Thank you
I wish my graduates name was on the picture
The photographer who took the pictures should be fired as I went back through other students and unless you were a cute little Blonde or one of 3 well dresses guys the photos they took of the students were atrocious. My 3rd grader could have done better with a cellphone. My husvand is dieing and i needed good photos as I am a double amputee and couldnt take any. I was counting on your company. There wasnot 1 single photo I can use to remember her special day. Im sorry were poor but her dad dieinging on dialysis, broke neck, im very ill, we do our best but she couldnt afford fancy hairdo but that doesnt mean she didnt deserve a good photo or your photographer having her mover her glasses.
The photos were really great and I was surprised to see candid and “fun” photos! The image quality, professional lighting, and posing of my daughter looked great! They caught her personality beautifully! I thought we might get one or two formal photos at best. We were pleasantly surprised with the variety and locations included! We did pay $150 for 6 downloads, so they are not cheap, however, the quality of the photos for this special and well-earned day made it worth the price! Thank you for capturing these moments 🩷
don't make a picture cost 60 dollars
Pics were blurry
Every thing we ordered was received and did not have to pay all at once.
Too expensive and poor photo quality, ie not truly professional due to shadows and framing of shots.
Great shots
The picture is not as clear as I would’ve anticipated for the cost.
The wallet pics had part of the pic next to it in the pic
Perfect photo! Great memories!
Thank you
Very please with the service of the pictures…the delivery was satisfactory.
Bad photo angle, cannot see my face. Eyes closed.
The purchase of pictures from your website was frustrating. The website is not arranged in a logical way. There is no reason why the pictures could not be arranged by graduate rather than by pose. Although I appreciate that all of the graduates worked very hard to achieve this goal, I do not want scroll through hundreds of pictures of people I don't know. If scrolling through pictures of my daughter's DVM class mates wasn't enough, the site included random undergraduate classes, completely unacceptable. I understand that watermarking pictures is important to protect your product but the intense watermark scrolling on each picture makes it difficult to see and appreciate the picture, a simple "Sample" across the picture should suffice. Lastly, there were many pictures that were blurry, there is no excuse for that mistake. You probably don't care much as people only visit the website once but given what you charge for the pictures the experience should be much better.
Photos were of excellent quality and they were reasonably priced. Order was received quickly. I am very pleased.
My photo I ordered was super blurry even when I asked for touch ups. I ended up paying $25 for one photo and it looked horrible.
Very good!
Quality!
My pictures were perfect. They are crisp, clear and the colors were on point. The material feels nice and thick, you can tell they are great quality as soon as you see them.
Several of the pictures had a weird artifact prominent in the photos I preferred. I emailed before ordering to see if they can be corrected. I never received a response and had to order my lesser preferred photos. Also, one of the photos featuring a few friends had my son out of frame almost entirely.
Quick service and good quality!
The pictures I ordered were not in focus and very dark. The price was very high for the poor quality photos. I appreciated the option as I did not have a good seat to take photos myself but the poor quality for the price was a disappointment.
Easy to order .. great quality !
Too expensive being honest
Lots of pictures to choose from.
The photos on stage were off center and the color was horrible, one was gray/purple and one was red.
The price for a digital photo was unreasonable. iPhones can take photos just as good for free just without the background. I understand if it’s hard copies being shipped, but digital photos for $200+ is too much and I wouldn’t recommend it. I spent over $200 for 6 digital photos.