based on 8749 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I emailed you and told you I got an empty envelope no photos. Nobody responded!!!
Terrible photo by photographer. Glare in my son’s glasses. Had to send back. Don’t your photographers check their shots????
Ease if order. Quality of pics.
I loved the candid shots. And they were very friendly
Quick and affordable! Great pic!
The quality of the he pictures.
Your photos cost way too much to get a digital download. You need to lowercase your prices more
I love everything ❤️
I’m having an issue downloading my digital photograph. It won’t allow me to download the image.
But, I liked the Quick service in getting my pictures
The graduation photos turned out amazing
Grad, was well organized.
I would have taken more photos of me had I known that I would have to pay for the photos of me taken. Very annoyed and disappointed that after the thousands of dollars I've spent then this was an additional charge AND it wasn't clearly communicated.
Great photos!
Ease of use. Very easy to navigate and order
wish we got to see all photos of us :(
Pictures from original photo shoot were lost
Good customer service.
Great quality and finish.
The pictures were great!
I understand that it was really sunny but it was so disappointing to pay $200+ to get her pictures and have them look like a snapshot I took with my phone. Her diploma pics (before walking the stage to get her actual diploma) are in so much sun that one side of her forehead looks like it has a blank hole in the picture instead of her skin. You’re professionals and you charged and obscene amount of money. You guys couldn’t have found a place out of direct sunlight to take those pictures or brought something to shade them a bit while you took photos?
Pictures too expensive but good quality
Didn’t get enough pics with him aware you were taking them
Spent full price on a professional graduation picture of my son. Received it in the mail and found it to be of poor quality in its coloring as was over exposed. I contacted company to remedy situation and was told that yes, they agree, that it was overexposed. But nothing they could do. Was only offered a 20% off coupon to purchase more of their products that are of poor quality as well? Ridiculous.
At the very least, was expecting a refund.
Good choices of pictures
Pictures are way too expensive
As I reported before to the Grad Team via online, the photos taken at LSU’s graduation were rushed. Why would I pay for photos that have his tassel year 2024 completely backwards and cords all untidy and covering the LSU on his grad gown. I did order one photo and was disappointed with the quality of the print I received. It was of my son shaking hands with the Dean on stage. The coloring of the print was dark and poor quality. If you could fix this and resend my order I would be grateful. But I really dont know if anyone is going to read this. So if someone from the grad team is interested in customer satisfaction please contact me. Name removed Phone number removed Email address removed My son is Nathan Last name removed LSU College of Engineering graduation Electrical Engineering Fri May 17, 2024 5pm
Photos were excellent, ordering was easy
I paid for hair touch up and it was not done. I have emailed 3 times/ filled out the customer service form beginning June 1. No response. Extremely disappointed.
Photos were great ! Lots of different poses to capture this wonderful day🎓
expensive