based on 8749 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I didn't order retouched because I can't tell what they will look like. I wish the background was lighter in the photos and possibly even blurred. The pictures seemed to have a reddish hue or tinge.
The picture was terrible. All of my other children’s grad pics have a nice picture of them receiving their diploma from the president, looking at the camera and close up. This was not the case with this.
The hard copy of the picture that I order wasn't that clear.
Way over priced. These are digital downloads. Even Disney photographers aren’t that high priced.
Great pictures!! Very short wait time for pictures’ arrival. Also I want to place a new order for a 5x7” picture. Please provide me the info. Thanks!
The copyright logo over the images went over my face so I couldn't tell that my eyes were half open. I paid $12 for an image I'm going to have to hide in a drawer because I look possessed.
Everything was great
pictures quality great…
While the overall quality of my picture was good, my tassel was across my face, something that must have happened as I walked to receive my diploma. It seems that a second click of the camera could have happened which would have allowed for a tassel free picture. Instead, the only option was to take the picture as it was or pay a fee to have it removed.
pricing of digital downloads, responsiveness to customer inquiries
Excellent pictures! You captured the expression on his face perfectly!
It was very convenient and easy to order.
The photos are beautiful and your staff very professional.
The photos were not good at all. The only picture of my daughter getting her diploma was framed so poorly that her feet are cut off and the rafters take up the top third of the frame so cropping isn’t even an option. The best shot of her walking off the stage was completely soft focused and not sharp at all so again I can’t edit to make it better. I purchased 3 digital photos for $100 and they are all pretty bad but they were the only way to get a memory of the day. Had I been able to get to the floor I could have easily gotten better photos with an iPhone.
WE PAID A LOT OF MONEY FOR THIS PHOTO AND WE WERE ONLY GIVEN 1 OPTION OF PICTURES VERY DISAPPOINTED
Super Expensive!!! We're graduating not winning the lottery!
The ability to crop and adjust the image.
The only issue I have is that I could not order the plaque one with just the picture of my son and no one else, but it kept giving me the picture of him and the university professor. I mean, it’s also good although I wanted just my son on the plaque. There’s no option so I didn’t order.
Very very expensive!
Too expensive for simple downloads. But the quality is great and the ease of downloads was perfect and fast! Thank you.
You did great . Post office doesn’t seem to understand what Do Not Bend means as they folded it to get it in the mailbox rather than leave it at my door
I ordered what I thought was frame with an engraving but it turned out to be a printed picture
The pictures were poor quality. The silly picture was not necessary. Two professional pictures to choose from would have been nice. The prints I purchased were poor quality, slightly blurry.
On a good note I thought the graduation ceremony was awesome and I was happy to have the opportunity to purchase the photos.
Clear and focused on my child. Having the broadcast board in the background.
Great photos, reasonable prices
Picture was cute but pretty expensive for what it was. Also the video was way too brief to warrant the cost as well.
The pictures were good, but priced too high
Super cute and fun pictures!
This is obviously a scam. I haven’t received my photos yet and no one has responded to my email.