based on 8749 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I paid for photo editing, sent an email for clarification and explaining what I wanted. Got one email that told me they would look into it and never heard from them again. Waste of money and very unhappy with the outcome since no photo editing was done at all.
You could make things right by fulfilling my request in the original email and sending an edited photo, as requested and paid for.
I only got one pose. None from the stage. Very disappointed
Asked to have some retouching done to the face and it was down so poorly. Looks like two one spots. I can do better than that on photoshop. Do you have professionals working for you.
over priced. the photographer is very friendly, and very capable to communicate with graduates. Just one tiny suggestion, it would be even nicer if the photographer can remind the graduates to wear their hat or gown nicely (if they are not already).
I would never recommend a business that charges 60$ for a digital download of a single photo. You're clearly just looking for as much profit as physically possible. Even 20$ for a download is really pushing it.
Expensive. Should be able to mix poses in packages
The quality was great and the order was processed and delivered quickly.
the lighting in the pictures make it have a gray undertone and the background options looked corny and horrible
The speed of delivery was very surprising. The variety of backdrops was a plus as well.
Where my group photo? 5/9/24 Iwcc ADN program. I paid for it
I ordered a print; appreciate you catching the shot. However the proof was much nicer than the printed photo - it appeared retouched and less shiny
Too expensive
photos were hard to view and very expenses
Lots of packages offered
Your pricing is a monopoly. The cost for digital images are way to high at pricing per image. You should offer bundles to help offset costs.
This was very disappointing and saddened me. The graduation picture was not centered at all. So does not look good framed at all. Unfortunately, they also arrived very bent as well as not packaged very well. A very special moment and they were not necessary inexpensive. So I was disappointed unfortunately.
Ordering pictures sucked. I couldn’t add to my package. Plus I wanted to retouch all my photos but you wanted to charge me $15 per photo. You must think I’m rich!! My worst experience ever ordering pictures.
Fast delivery got exactly what I ordered
I ordered 2 different photos. One of them was a bit light (the one of my daughter by herself) and the other was way too dark (the one of her receiving her degree and shaking the faculty members hand.) For the price and money I spent, I expected much better quality.
Pictures where nice.
Easy to use. Quick service
The photos are amazing! Ordering them was super easy and I received them faster than I thought.
Picture was blurry and frame didn’t have want I thought it requesty
Picture was out of focus.
Thank you for not only great pics of my son’s graduation, but also for making the process so easy! I especially appreciated being able to register ahead so that his pics would be sent to me without any trouble - I have had many issues with receiving/finding his fraternity composites the past 4 years, so I wanted to leave this review to make sure you know how great your process and website are, and that your efforts were appreciated!
Ripe off for the price of the items.
It was ridiculously expensive. Graduates should be able to get one digital download for free. I never got any sort of update on part of my order.
Professional
The locations in which the photos were taken with the multiple backgrounds.
Prices are outrageous