based on 8749 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The more formal look was not available. The photo was not necessarily centered, nor was it appropriately framed for a large printing
Thankful for the opportunity to purchase photos of the live graduation ceremony.
The program and services are well organized making it easy to follow and go through the day.
Great photo selection and Easy to purchase :)
Lower prices, more package and individual options. But you shipped fast thank you
I loved my pictures. You could tell they were professionally done. Ordering them was easy and the pictures were delivered fast.
Well organized, easy to select & purchase.
Reasonable price and super quality, fast shipping
Incredibly expensive pictures.
Photos weren’t clear
The downloads were easy to buy. I would like to have been able to buy more but I could not afford them. I printed the 3 pictures I purchased and they came out really good. There was a great variety of products to choose from. Just wish I had more money.
The photos arrived in a thin envelope with only one piece of thin cardboard instead of a padded or hard cardboard mailer. It was also raining the day they were delivered so the envelope was slightly damp.
Our 8×10 has marks/bends/wrinkles along one edge. We would like a replacement for this photo if at all possible.
Easy, fast and good quality print
Take the glare off students who wear glasses.
Price. The price of buying the jpeg was very high.
Quick service
You lost my grad portraits due to problems with memory cards. Would have liked to have had those.
Quick turn around from order. Nice quality product
Not really. Do have 2 key feedback points
1. Your charges are very high, may want to consider the lower price point.
2. Give students at least 2 mins to prepare for their Grad pics. Especially when you are charging so high or have more photographers.
It took several phone calls to rectify getting the correct pictures of my child. The pictures shown receiving the diploma were not my child. The. Is was several more calls to get all the pictures on a single view.
It was great
Great pictures captured at my son’s graduation. Easy to order. Arrived quickly. It was great to enjoy an event and not worry about taking pictures yourself.
Thank you for a great session for senior pictures! Looking forward to viewing the proofs.
The pictures were expensive. Also, when I received them, the resolution looked bad.
Absolutely fantastic thank you!
2 of the 3 images I ordered were out of focus. I couldn't see that from the small thumbnails otherwise I wouldn't have ordered. Granted, my daughter was wearing glasses, so as a photographer, I understand that the auto eye focus might have had problems, but the pictures were unsalvageable.
Good variety, and the Grad Team has everything a graduate needs. Very fast and accurate service as well.
The pictures are low quality and blurry.
Fast delivery
Pictures were centered on college president not students.