based on 8749 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Extremely expensive for students
I probably misunderstood when ordering about the touch up component. I thought it was more of tones. Although I did only order one set with the touch ups, all of the pictures had my daughter's face with white spots on her face. When I looked at the previews, they did not have any white spots on the face. So what happened?
Can you touch those up and send me copies without white blotches?
Thank you,
Name removed
Photos were great
LOOKED GREAT AND CONVENIENT
The photos with diplomas was not properly lit for the exposure
Customer service was good and helped me get an edited version but it wasn’t much better due to less than average exposure.
It was nice that they tried though
I order a filter/hair removal from the print and it was not completed. I was charged extra but it did not appear to have been done.
great pictures
I was too gfar away to get good pictures of my son's graduation but your pictures were perfect
Somehow put less watermarks on the pictures. I couldn't get a clear view of the entire picture and ordered the wrong one
My main issue is that we were not offered the option to not have anything printed on the photo, and the quality of the printed photo is not the best. I do think that the pictures of my son were nice.
Unbearably expensive - truly an unfair business practice to price photos so high.
Tell us when to fix our hair/tassle! Pics look great though and we received them on time!
It was sooo expensive even just for digital downloads.
the merchandise was cute and captured the moment, but a bit pricey
I am pleased with the quality of my photos! Thank you
pictures were great
The photo of our grad and others receiving their diploma on stage were not centered. President Rankin was either not in the picture at all or in our case half of him, making that photo unusable. Which is a shame because that’s the photo that tells the story of graduation day. Please take the time and make it a special keepsake for every grad.
It was easy and I loved the reminders via text.
Quality of the photos!
The background in the "outdoor" choice could be a scene from the campus. The background was pretty, but any of us who are familiar with the Trinity campus knew that it couldn't be a picture of Trinity. Surely that's a job AI could help with, pick a background and slot it in?
The pictures quality is bad.
Everything was great except for the prices. Absolutely nuts.
Service was quick. The pictures look very nice.
Good Quality Pictures!
Too expensive!
Easy process to order with great pictures
Great shots, timely delivery!
Very professional looking photos
The photo I received looks so glossy and the colors are not vibrant also on the floor where the president is standing there is a big white piece of tape that tells him where to stand , you can see that in the picture. I’m not happy with it
photos catch the graduation moments perfectly. Thank you