Customer Testimonials
Service staff were helpful and friendly.
I’ve only used service and it’s been fast convenient and friendly.
Good service
Albert was very helpful in showing my wife the size bike she needs and made the trade in and buying anew bike great experience.
The person who fixed our bikes was amazing. So timely with repairs and educated us on many aspects of bike riding
Good inventory;
Friendly and knowledgeable staff.
Attentive and friendly. Made it that easy to pick up my bike and go!
Victoria went above and beyond and was extremely helpful! Can’t thank her enough! Love my new bike, will definitely come back for anything else, thank you!
Great service
Fast and friendly.
I was expecting a tire replacement to take a couple days, but I got a call same day that the bike was done! Alver and the team are awesome!
Everything but especially David and Victoria! You folks rock!!
Quality of products is great, sales people are knowledgeable and do not pressure you to purchase. They want you to be happy with your purchase when you leave.
Planning a bike ride, only to find out had a flat tire. Went to Bike Mart, very friendly, took tire fixed it, was out of there in 10 minutes. Thank you for great service.
Quick and efficient
The customer service! Cameron in Frisco was amazing!
Great Service.
Tom was very helpful when we purchased my son's bike yesterday. To the point, I am having a 2700 ebike delivered to the store and will pick it up there.
You always have what I need, people are very helpful
Everyone is so helpful!Love this store! They have everything you need!
Knowledgeable staff
Friendly and helpful with reasonable pricing.
Victoria was great. She assembled my bike rack quickly and professionally. Thanks!
Everything
Knowledgable and friendly
The bike service is very personalized. I received a bike from a friend and brought it to y'all for maintenance. I got to learn about the bike and keep in mind of what to look for.
Customer service is great!
Sevice is great! Brian does an amazing job!
Brian was incredibly helpful. Great product knowledge and excellent customer service.
We always have excellent service, particularly when working with David and/or Victoria. They are the real backbone of this location.