Customer Testimonials

The service is always excellent. The employees are always helpful and willing to take very good care of you. The work is always done correctly.

How nice and responsive the team was to questions and requests

Rick Perry and the service staff went above and beyond to get us on the road. Many obstacles were overcome by their persistence

Everyone I dealt with were professional and we worked out a fair deal.
Everything about the RV was thoroughly explained and the payment process was smooth.

Had an issue and they fixed it right away with a used camper I just purchased. Amazing people to work with

Not overly pushy but hey, they got to sell.

The entire staff.

I know that I'm going to experience a satisfying relationship with all departments; sales, parts, service and business managent.

My warranty service was done timely everything I brought it in for was completed. Service team also identified an issue I was not aware that they told me about and took care of under warranty as well. And to top it off even with the additional issue they got my camper back to me in time for our next scheduled trip. Thank you to the service department staff at Orange Park

Nice and easy to work with all of them I’m really recommend them

The whole staff at General RV, Mt. Clemens were very knowledgeable and friendly. All went smooth from start to finish.

Very knowledgeable and friendly

Great experience! Everyone was very nice and knowledgeable!

All good!

I’m completely satisfied with the moment I arrived for my service appointment. My service person was very friendly and helpful with all my issues and concerns regarding a recall and my summerizing of the 5th wheel. Also the parts department was very helpful with getting a few things I needed.

He was very helpful, working with just a photo of what we need.

We always receive great service from Mike Williams and the service team!

We had a great experience, right from the beginning. From Trent finding us a rv in our budget, Zac taking over, Steve getting our loan secure and Lily and Drew showing us how to operate the things we didn't know about. Thank you to all!

We have been very happy with the parts department, and extremely happy with the service department.
They saved two trips for us last year when we had issues with our trailer leaving town.
Also, any maintenance work has been done quickly and correctly .
It is difficult to find such compassion from a company, but they knock it out of the park.

It was good

Everyone was very helpful and knowledgeable.

At every turn from install to the hook up walk thru the team at General did a phenomenal job. Thank you so much for addressing all our concerns so throughly.

I went in with the intention of not purchasing a unit THAT day. I had an older camper that I was looking to trade but didn't think I would get much for it so I kind of hesitated pushing the trade. I wanted to figure things out on my own and maybe sell on FB Marketplace to try and make a little more. That's when things changed. The crew at GeneralRV OP was very open and up front with what COULD happen if I just let them start running numbers on my current camper. After some conversation back and forth, I decided to say "Go Ahead". From that point on, they went above and beyond to give me a VERY fair trade value for my camper and then they showed me multiple new campers based on my wants and needs and now I have the camper of my family's dreams. Thanks GeneralRV Crew for helping me get into the camper that makes the most sense for my family.

Happy Camping Y'all!!!

Great at jobs and maintenance. Friendliness and courtesy beyond, especially maintenance.

Steve Butler was an awesome salesman and answered all our questions and concerns. I will be sending all my contacts to him. No pressure and he made it a lot easier please process.

The helpful friendly attitude of everyone we came in contact with. It is about positive attitude and a general feeling that the team was genuinely there to help us. We definitely would recommend General RV Birch Run.

Very professional and all of the staff had plenty of information

John lemon, Stephen in finance both very friendly professional, and knowledgeable. No pressure sales very patient.

Options available

I am very happy with the service I received. I started with Bob who did a good job with the world’s easiest sale. I came prepared with what I wanted and had my trade. He and Steve in finance worked very hard to get everything just right for me. Travis took me over the unit and answered all my questions. And Emily up front took good care of me making sure I was where I needed to be.

Everyone was very kind always asked if I needed anything to drink and I feel overall I received excellent service

Thank you Gen RV.

See you again in five years for my next rv this time a Class A.

Richard.