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Customer Testimonials
Spencer pulled through and delivered as promised.
Everything! Our Sales Manager Eric Anderson was totally terrific and really great to work with. General RV felt like our partner during the whole buying process. We are now loyal customers and are very happy.
Friendly staff, selection and prices.
Our service writer Bonnie was great! Kept us updated the whole day! And everything was completed that day! Although it took a very long time for the parts to come in, a couple of months, it was overall an easy process.
They fixed or ordered parts for all discrepancies I brought my RV in for. Very good communication.
The parts people were extremely helpful
Shawn explained how my Thor warranty works. He patiently listened to my issues.
Worked very hard to get us back on he road.
Brendon was great, he ordered our part and kept us updated. He’s very knowledgeable and got it right the first time! Thank you Brendon and nice job! You are a great example of why we continue to use General RV even though there are many more choices in the area!
Very good costumers service
Friendly professional people.
Are salesperson was very great to us. Who will definitely come back. Thank you.
Great location. Easy to park. Took care of me right away. Nice lounge.
Friendliness and helpfulness of the staff
Good communication and they fixed everything on the list. Very friendly.
Communication up dates
Everyone was very friendly and helpful. I would recommend General RV in Wayland to any of my friends or family.
They took care of our trailer in a prompt and professional manner.
The salesman finance element the shop the mechanic all of them were very friendly and knowledgeable.
Every one that I met was courageous and helpful, even the cleaning personnel. Everyone went above and beyond what I expected. Also they kept me informed on the progress. U should send this staff to your other store
Terrance is good to work with.
Katherine was fantastic.
Thanks
Everything went smoothly found my problem and git me back on the road, your service man THAT HELPED USwas SUPER GOOD
Dan White was great. Very informative, answered all our questions. We will be back because of Dan.
Everything went smoothly and was completed in one visit. The only thing I didn't like was the price.
Having a couple issues addressed right away and Personnel was very friendly even the phone screener when I schedule appointment very friendly and knowledgeable.
Service support staff (Nikki) is very easy to work with, helpful and makes sure the work I need gets done well.
The parts department (Jennifer) was super friendly and quickly helped me identify a door bracket to order from Winnebago.
Drake my service advisor was great.
Timely and clear communication regarding the warranty work being done. Brett was super! The attention to detail was out standing. General RV is the only dealership we plan to work with for service and future rv purchases.
We ordered our rv from Terrytown in Grand Rapids and what an awful experience. We have the Terrytown sticker covered up with a General RV sticker-Thank you!