Customer Testimonials
Always on time
Reliable and accessible. Great website.
Kim was very helpful in adjusting my payment rates
I called and they delivered on time,
Very prompt delivery
Prompt service and courteous customer interactions.
During a vicious cold snap (17 below zero in Hinsdale), we were low on propane because we had to keep the temp up and drip the faucets and we were worried we’d run out of fuel and experience a major damaging freeze up. But Osterman got propane out to us the next day and saved our collective bacon. Much appreciated.
Responsive and you worked with us on price
Thank you for all you did when I was out of propane.
The delivery person was nice enough to even bring our newspaper from the driveway to our porch
So far, everything has been good and been timely.
Delivery as needed when tanks are low. I don’t have to order propane.
Deliveries are made in a timely fashion.
services are always good
Service techs excellent
Timely to deliver propane. Friendly staff.
Prices are decent and the staff helpful.
Prompt service
Responsive and friendly people at customer service and on the trucks.
Have always received good service.
Professional and dependable. Options for contracts.
When an emergency occurs, you are right there. Came home from a winter vacation years ago with no heat. We were out of fuel. A truck came immediately for a fill up and we were warm again with no frozen pipes. So grateful! Now we have an automatic fill plan. Hooray!
This was my first delivery from Osterman and I was very impressed by the skills and dedication of the truck driver, Lena. Unable to back the big truck down my driveway, she skillfully reversed it for a mile to reach a turnaround. From there, she backed it up another mile on a slippery dirt road, all the way to my driveway. Incredible!
Very friendly customer service, very fast delivery, the driver was incredible helpful as I am new to all of this. He helped explain the process he had to go through to light the boiler and it was very helpful. Very thankful for all of the wonderful people who work here.
Are there when we need you.
osterman is local business. it is efficient and responsive.
Lynna really went above and beyond. She needed something more that allowed her to do the delivery and figured it out and was able to get it done. The delivery was made quickly and could not have been easier. I would always recommend Superior.
Prompt service when needed and requested. Willing to be competitive with other propane outlets!
the automatic delivery and the super helpful people you talk to when you do have a question.
Very efficient - even with the payments.