Customer Testimonials
Reasonable and reliable
We have been your customers since 1997, 26 years! I think there was a name change to Ostermann but we stayed with you throughout :-) You have always served us well. We do have one need at the moment and we don't know what to do. We need an annual inspection for our Jotul cast iron propane stove and likely a repair (a thermocouple and/or pilot light) and sincerely hope you can perform that service for us. I will be contacting you this week to ask. Kind regards, Lorri S.
GOOD COMMUNICATION, SHORT AND CLEAR
I like that the office staff is very helpful and will work with customers with prepaid and other options for propane.
Fill ups on a regular basis.
Customer care when needed.
Can’t say that it’s all you, but combined with the Galway Coop, I get great service and great prices.
I have a request that the driver always calls me before they come so I can get my dogs in. If I’m not home, and my dogs are out on the property, I asked them to come back another time. They always do this and are very respectful when they’re here.
Personnel is always pleasant and helpful.
Customer service very responsive, professional and friendly
Good service
Very friendly and quick delivery service
dependable and affordable. friendly.
Prompt service. Excellent work.
Prompt and courteous always returns my inquiries knowledgeable about their company
Always when I need gas there on time .
Excellent service from your field technicians
Service is great!!!!
Highly responsible, dependable drivers. Your commitment to maintain my tank at 30% at the lowest.
No complaints.
The response is always prompt and the service is always great!
The rep contacted me to give me the best deal. Thank you!
Reliably serviced
We had a unique situation on our property. Osterman was responsive to our needs.
Reliable - if somebody says something will happen, it does!
cell signalling low propane level. Responded with a tank fill. Handled automatically.
Delivery is timely. Tank maintenance has been performed as requested. And customer service is excellent---requests taken care of with follow-up phone calls.
Couteous personnel, easy computer interface. What else do you need to know?! Keep up the good work!
Osterrman is always on top of refills.
dependable, no hassle
Reliability
fast service