Customer Testimonials
Great service! Nice drivers!
consistent delivery and fair price
CHRISTIAN AND STEVE WERE VERY HELPFUL AND POLITE!
The customer service was efficient.
Although I thought I was on automatic delivery.
Good communication and follow through.
Very dependable and reliable.
Good price and timely delivery.
Appreciate your dedication and professional service
Helpful customer service and efficient delivery after a request was made online.
The Customer service is great!
My driveway is difficult for your trucks but there is always an effort to navigate it or plan a trip begore or after snow falls. If I call the office with a situation or concern, there is always someone to listen or help. I don't have to manage a series of recordings to be heard. To me this is so important. Customer service is always a part of your business. So it's not so much about the product pe se, but the attitude and helpfulness of everyone I have encountered at your company over the years, including drivers.Thank you. Happy holidays to everyone. L. H.9
I love that you installed the sensors that keep track of the tank levels. I no longer have to call for fills
Thanks
Customer service client liason
We have always appreciated Osterman’s friendliness, responsiveness and professionalism, whether addressing annual contracts, deliveries, or emergencies. Thank you for the great service!
pricing, customer service, great driver attitude never have to call to fill
Great customer service
Auto refill
Everything was simple and easy
You have been very good at keeping my tank refilled. The people at Pittsfield, MA office are great when ever I call.
m
Fast service with attention to detail. Much appreciated.
Your people, equipment and services are above reproach. Thank you all.
Osterman service was established when we moved to our new home at Ashmere Landings. Contact with delivery and equipment staff has been excellent. Friendly, knowledgeable and capable staff answered questions and provided information about Osterman and the service and equipment utilized.
Very professional installation starting with the nice round blocks under the tank. Quick response for a small leak on the tank. The tank in very good condition.
Delivery man was respectful and friendly
Just got a delivery of propane yesterday. It's so great that you can read hoe full the tanl is remotely. Saves me from having to trek to it to check. Very convenient,
Excellent, caring service. Got account set up FAST. Thank you!!!
Great/ Superior customer service always!
Love the auto fill when needed. Easy to auto pay
Reliable, convenient
Everything
I am on auto fill, and have been with Osterman for several years now, and have never run out of propane. We switched to Osterman, because our previous supplier who also had us on auto fill, let us run out of propane on 2 occasions, one being Thanksgiving! That was the straw that broke the camel's back.