Zerorez Tri-Cities
801 S. Steptoe Street
Kennewick
WA 99336
United States

Average rating: 9.2 out of 10 based on 8893 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 2, 2020 — Rated 9 out of 10 by J.M. Zerorez Tri-Cities
What do you like about our products and services?

On time
Thorough
Kind

Report a concern   November 1, 2020 — Rated 10 out of 10 by C.B. Zerorez Tri-Cities
What do you like about our products and services?

Roberto was polite, respectful, and did a great job. The carpet looks wonderful. Thank you.

Report a concern   November 1, 2020 — Rated 10 out of 10 by Barbara Hutler Zerorez Tri-Cities
What do you like about our products and services?

Great job! Great price!

Report a concern   October 31, 2020 — Rated 10 out of 10 by K.Y. Zerorez Tri-Cities
What do you like about our products and services?

The service was fantastic both by the technician and the job that was done. My carpets look brand new. Thank you

Report a concern   October 31, 2020 — Rated 10 out of 10 by Susan Keller Zerorez Tri-Cities
What do you like about our products and services?

The technician was very friendly and knowledgeable of the services he was performing. He cleaned the carpets throughout the new home I had just purchased as well as a couch and 2 wing back chairs. I was very pleased with the results and will call on Zerorez again when I am in need of carpet cleaning.

Report a concern   October 31, 2020 — Rated 10 out of 10 by G.M. Zerorez Tri-Cities
What do you like about our products and services?

Customer service!!

Report a concern   October 30, 2020 — Rated 10 out of 10 by B.H. Zerorez Tri-Cities
What do you like about our products and services?

Trouble spots clean and quick dry time!

Report a concern   October 30, 2020 — Rated 10 out of 10 by P.A. Zerorez Tri-Cities
What do you like about our products and services?

Employee was wonderful

Report a concern   October 30, 2020 — Rated 10 out of 10 by J.W. Zerorez Tri-Cities
What do you like about our products and services?

Very thorough job for a reasonable price. I’ll never use anyone else. Thanks so much!

Report a concern   October 29, 2020 — Rated 10 out of 10 by Michael Thorpe Zerorez Tri-Cities
What do you like about our products and services?

Professional prompt

Report a concern   October 29, 2020 — Rated 10 out of 10 by V.M. Zerorez Tri-Cities
What do you like about our products and services?

Experience was fantastic! You guys are great! I've had you doing stuff for the last few months and it's been such a good experience.

Report a concern   October 28, 2020 — Rated 10 out of 10 by Curiel Consuelo Zerorez Tri-Cities
What do you like about our products and services?

Always arrive on time. Technician has been to my house twice and he is very punctual, and gets right to process promptly and is very thorough and does an excellent job.

Report a concern   October 28, 2020 — Rated 10 out of 10 by Timothy Mitchell Zerorez Tri-Cities
What do you like about our products and services?

Good service

Friendly floor cleaner

Report a concern   October 28, 2020 — Rated 10 out of 10 by K.C. Zerorez Tri-Cities
What do you like about our products and services?

The technician was on time and I had to leave before he got here and he was very patient with me when I arrived home. He asked if we had any concerns, Then addressed our questions in a pleasant manner. The carpets feel and look Great!

Report a concern   October 27, 2020 — Rated 10 out of 10 by Chris Ness Zerorez Tri-Cities
What do you like about our products and services?

👌

Report a concern   October 26, 2020 — Rated 10 out of 10 by Lisa Allen Zerorez Tri-Cities
What do you like about our products and services?

The customer service was great! The carpets look wonderful........I will have the same tech next time!!

Report a concern   October 25, 2020 — Rated 10 out of 10 by Heather Blewett Zerorez Tri-Cities
What do you like about our products and services?

Carpets and upholstery were very clean. The technician was professional and friendly. Everything was done in a timely manner.

Report a concern   October 24, 2020 — Rated 10 out of 10 by C.B. Zerorez Tri-Cities
What do you like about our products and services?

They always do an amazing job they go above and beyond and they are super friendly

Report a concern   October 23, 2020 — Rated 10 out of 10 by Anyssa Hinojos Zerorez Tri-Cities
What do you like about our products and services?

I worked with Jeremy and he was very professional! He made sure to explain what he did and The price I was given stayed the same. Loved them and would recommend.

Report a concern   October 23, 2020 — Rated 10 out of 10 by Celane Holloman Zerorez Tri-Cities
What do you like about our products and services?

No soap smells great

Report a concern   October 23, 2020 — Rated 9 out of 10 by S.L. Zerorez Tri-Cities
What do you like about our products and services?

My carpets look and smell great! Your tech was super friendly and informative as well. I will definitely use you guys again.

Report a concern   October 23, 2020 — Rated 10 out of 10 by Judy Kennedy Zerorez Tri-Cities
What do you like about our products and services?

I like the cleaning process and professionalism of the technician.

Report a concern   October 23, 2020 — Rated 8 out of 10 by C.B. Zerorez Tri-Cities
What could we do to improve?

Service is good prices are a little high

Report a concern   October 22, 2020 — Rated 10 out of 10 by G.P. Zerorez Tri-Cities
What do you like about our products and services?

Very courteous employee. Very professional

Report a concern   October 22, 2020 — Rated 8 out of 10 by D.R. Zerorez Tri-Cities
What could we do to improve?

Great service

Report a concern   October 22, 2020 — Rated 10 out of 10 by V.M. Zerorez Tri-Cities
What do you like about our products and services?

Service was excellent, it always is! We were able to tackle some set in stains and even though it costed more than I wanted, it solved the problem and I couldn't be happier. Thank you!

Report a concern   October 22, 2020 — Rated 10 out of 10 by Dennis Poffenroth Zerorez Tri-Cities
What do you like about our products and services?

We appreciated the attitude and friendliness of the guys that cleaned our floors! We also liked how hard they worked and their dedication to do the best job they could do at our house. Since we moved our furniture back in place the floors have dried and we can truly see how good of a job they did in cleaning our floors. We are very pleased that we used Zerorez and also liked how professional and well organized the process and work was from start to finish! Thank you!

Report a concern   October 21, 2020 — Rated 10 out of 10 by K.H. Zerorez Tri-Cities
What do you like about our products and services?

Did a great job

Report a concern   October 20, 2020 — Rated 10 out of 10 by S.S. Zerorez Tri-Cities
What do you like about our products and services?

Love how my carpets are so clean and soft, without chemicals! Also, the technician was helpful, efficient and professional.

Report a concern   October 19, 2020 — Rated 10 out of 10 by M.E. Zerorez Tri-Cities
What do you like about our products and services?

Jeremy, my technician, was very professional. He cleaned my 4 bedroom, livingroom, and hallway, very efficiently and spend no more than 2 hours. They carpets were dry with in 4-5 hours. They came out great. No chemicals, no smell. I was happy to see how clean they came out.
Thank you Jeremy!


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