What our clients think of us!

Prompt, polite technicians and good quality service.

You charged me $561.00. left the carpet worse than it was in places. Came back redid some spots, charged me another $45.00 . for a spot on the landing of the stairs, that still is not right.

Great came home to an amazing clean fresh carpet even took out stains I though where impossible I would highly recommend zerorez to any and every one that ask about carpet cleaning employees were kind and courteous great work

Technician was timely and completed the nod in an efficient manner

My tile floor looked new again!

Great job.Thanks!

My tile & grout look so much cleaner after your technician worked his magic. Thank you! Looking forward to getting my carpets cleaned as well.

Professional, efficient, customer service oriented.

I had a stain in my carpet that went Down to the pad And I have tried every service in the Tri-Cities to get rid of that stain and no luck this is been going on for years Tried Zerrez and they got rid of the stain at least 90%. Unbelivable results

Very upfront and honest with services and expected outcomes.

There was dog hair and stains left behind. Plus the carpet smells like wet dog. The traffic areas are still discolored. It is visible where the furniture was sitting in the home. We vacuumed up several canisters full of hair and dirt after the cleaning.

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On time and a quality job, Thanks

The staff are very informative and polite. He explained all the benefits of the cleaning solution and was attentive to our needs as well as wants.

On time
Great service
Good product
Friendly staff

It was a subpar job that had to be done 3 times. No one ever followed up with me when I had issues I had to call myself. Way over priced for the quality of work.

We were blown away by it all. Brayden was very friendly and informed us about everything because we asked. He was kind and quick. Our carpets look spotless!!!

They listened to what I wanted.

they were quick and cost efficient.

It cleaned up stains I thought was there forever. It was a quick dry and made my carpet look like new! I loved Matt. He really knew what he was doing and explained things well!

he did a good job, was pleasant

First of all Braydon who did my carpets on the 14th at 9370 W. 8th place, Kennewick Wa.
did a great job!!! Previous owners had a cat, so he did his best to get rid of any cat residue being that i am allergic to cats!
He also introduced me to the protective stuff for dogs, which we have 2 ... he sold me on that, when he demonstrated how well it works!!!
I am very pleased that we went with Zerorez! Thank you =)))
Name removed

I'm not happy with the way my carpets look

Unfortunately the carpets just don't look fully clean like they normally do after having a professional clean our carpets. We get them cleaned regularly, but I don't feel like the right time and attention was put into the work this time. I feel like I paid $133 just to have someone come in and wet my carpets. Generally I feel so much better after having the carpets cleaned, everything smells fresh and the carpets look CLEAN.. but this is not the case after our cleaning the other day.

Very considerate and prompt

Had to have multiple people show the new guy how to clean the carpet. Took a long time to finish. Carpets were super wet well after the tech left.

How well they clean and how long the cleaning lasts. Other carpet cleaners I have used in past my carpet restains almost immediately

Polite technicians, great job!

Nice tech person

Charging a water disposal fee for a process that does not use water seems inappropriate. I'm unlikely to use Zerorez again because of it and will also tell my friends and family about it when they are looking for a service provider.