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based on 8893 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was great!
The service was prompt and thorough. The carpet dried quickly and the chair and ottoman I had cleaned looks great.
Cleaned well
Quick, friendly, quality service.
Spencer did a great job and answered all my questions. The quality of the clean was also exemplary.
Work well done! Very friendly and professional technician!
Spencer was very pleasant and did a wonderful job. Thank you
Very knowledgeable and professional. Did an excellent job on the carpet, tile and rug.
Professional workers and the carpets turn out great.
Capets did not come out clean and the technician finished very fast like he was rushing. It also took very long to dry 6 hours. Ridiculous and dissapointed to say the least.
Outstanding customer service!!
excellent technician-polite, knowledgeable, careful, honest
its just water
Spencer did a great job explaining the process, a good communicator, friendly, and great customer service. The carpets look great and no residue or odors. I'm really pleased with the whole experience. Thank you!
We had heard good reports from some of our friends. We sold our home and we wanted the carpets to be clean for the new owners so we called and made an appointment. So glad we did. The carpets are clean, look wonderful, and we know that the new owners won't have to worry about dirty carpets.
The service by our technician was excellent and our carpets look fantastic!
Did great... Thank you
No chemical and the carpets look new.
Great job cleaning the Carpets and the vents, zero Rez is awesome!
Ace was our carpet technition. He was professional , knowledgeable and personable. He took time in the beginning, during cleaning and after cleaning to discuss carpet care and products. We were very pleased with the service .
I love that you don't use chemicals and your associates are very courteous and professional.
Good communication and professional service. .
Spencer, the technician, did a great job! He explained everything very well and seemed knowledgeable. However, our house has a wet carpet odor. It reminds us of when we used to live in apartments. It did take a little over 24 hours for the carpets to completely dry so I don't know if that was an issue. But the odor is a turn-off.
We paid $80 to have our kitchen tile cleaned and it looks absolutely the same as it did before the cleaning.
Spots on carpet came right back after it dried.
The carpets look great and even smell clean. The young man that did the cleaning was very professional and knowledgeable about the product!
Mr Anderson is a very nice and polite guy. And did a wonderful job on our carpet...
My experience has been very good in the past, except a couple of weeks ago I had a technician that did not do a good job. When I notified the company, they sent another technician to redo the work and I am extremely satisfied with the results.
I wasn't too disappointed, but there were some small coffee stains on my rug, that even after the carpets were cleaned, it made it look worse. To treat one small stain I my den, was going to cost an extra $40? Cause they had to treat the whole thing? I declined.
The work is handled professionally, quickly, on time. The carpet was clean, spots were out, and it dried in a few hours as promised. I have already recommended zerorez. First name removed B
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