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based on 8893 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It seems very clean!! Love how natural it is! Thanks!
A dog urine spot (no stain) from several months ago was treated in my closet. I asked if all the liquid would damage my wood shelving and was told absolutely not. The wood has swollen and cracked. My house is less than two years old and I loved my big closet. He poured so much liquid that my closet started to smell sour. He used some flat panel suction but was not enough. Very expensive treatment to ruin my closet.
How fast and efficient the technician was. The carpet looks and feels amazing.
My floor still looks dirty. It wasnt even stains, just normal wear from use.
fast, quick, effective cleaning
I have been impressed with Zerorez. They emphasize customer service and ensure I am completely satisfied with their work. Armando did a phenomenal job on my carpet. I strongly recommend the company for any future carpet/tile cleaning.
Preston did a great job on my carpets!
The technician paid very close attention to detail and listened to all of my concerns. He was in and out in a very good amount of time and did exactly what needed to be done. I am very happy with their service and would definitely recommend them to anyone looking!
Technicians were super knowledgeable and very personalable.
Zerorez got us scheduled quickly and arrived on time. The technicians worked hard and spent a lot of time here doing the job right. We had some pet urine spots we needed to treat and one tech actually got down and sniffed the carpet himself to make sure he got the right spot. That’s commitment! I was thinking we might have to pull out the carpet and put in hardwood floors. I’m so glad they saved my carpet.
You were going to charge me 65 for the stairs but I couldn’t do it at that time so by you coming out the second time it was 119 .... not happy
One room for $300 was a little too much
Punctual.
There were lines left from vaccuum , meaning if went over a little while doing it, would've cleaned more and not left lines between strokes, almost like the stains spread to bigger area, and didn't get picked up. The hose that ran from truck to house, turned yellow in perfect line from solution. So burned the grass, could've spent more time, and did better job for the money spent.
For the most part, the cleaning of the carpet was good. However, the cleaning solution that was left on the hardwood floor in the entry really destroyed the finish on the hardwood.
Amazing job! Made my carpet look like new! Going to have them back to clean the rest of the house!
Courteous, efficient service.
Works great!
I don’t feel like the carpet was thoroughly cleaned. If I smell the carpet, there is still a strong odor.
Fast professional service!
Friendly, knowledgeable and hard workers.
The technicians were on time, very professional, did a fabulous job. I highly recommend Zerorez.
Worked around my schedule. Professional. Thanks!
It was very good and the service was a 10
Great and friendly service
Even though the baseboard in the guest bedroom was slightly damaged (bubbling) before the service, the baseboard became even more damaged (cracking and pieces breaking off) during the service. The baseboard damage was shown to the tech during initial walk down. The tech was careful but the baseboard was still damaged. I would like to be compensated for the additional damage. I recommend taking the time to think how to tackle an area without causing more damage.
Post cleaning, I found slightly brown stains in areas where there weren’t any stains before. Not sure where they came from.
The dairy stain came out real well and I am truly impressed by the methods performed to remove the stain. The pet cleaning certainly helped clean the trouble areas caused by my pet.
I love how quickly my clean carpet dries!
The technician was prompt, efficient and quick. The work was excellent and the price was competitive. Very happy.
Everything went well despite an equipment failure. Technician was very polite and helpful!
I like how easy it is to schedule an appointment. Very professional technicians and excellent results!