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based on 9080 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Mathew and David were very sociable and professional, educating on expectations, science, the products used, and the processes involved with our situation. The results were great, the carpets were all thoroughly cleaned and feel great!
Whenever I think of carpet cleaning I think of Zerorez. Always a great, honest service.
My carpet stays clean longer because there is no residue left on it. Always timely appointments and friendly service.
Mathew did a good job cleaning. And the kitchen floor looked like a brand new floor.
Always leaves my carpets freshly cleaned
The service and the results were excellent.
Great service and result!
You were unable to clean our wool carpet.
Customer service was excellent!
A wonderful job for a fair price.
Getting an appointment on line was a breeze, Serviceman arrived when he said he would.
Quickly did the carpets and was packed up and gone. I liked the reminder by texting me about the appointment, and keeping me in the loop when he would arrive.
Great job!
I like the way my carpets look and feel after they are cleaned. I have it done about every six months, and I find it takes about six months before they start looking a little soiled.
Quick and affordable
The technician was very friendly and informative. He worked very hard
You left my lights on in my house. Common sense people!!
You were on time and accomplished the work in a timely manner. In addition, your service person was very professional.
Best commercial cleaning we've ever had.
The fact that the carpets dried more quickly; tells me less water soaked into the carpet. I feel like my carpets got cleaner, and there was no residue left for the dirt to collect again.
If they stay away, I am most appreciative that the pet stains disappeared. Two previous carpet cleanings did not take them away. The carpeted rooms smell cleaner, and fresher.
As for Devyn, we need to clone him!! What a wonderful young man. He was very courteous, answered all my questions so that I could understand him, was professional, and represented Zerorez well. He moved quickly, yet thoroughly throughout the house, and treated walls and furniture with care. One of the best customer services I've received from a company in a very long time. Good job, Devyn!
Friendly workers and excellent job!
Your rep's professionalism and thouroughness
Although they were timely the carpet in the master bedroom was left more wet then the rest of the house and it was the first done took the better part of 9 hours to dry!
We were treated with courtesy—we received an email confirming our setting of an appointment, then a confirmation the day before. Both provided information about our preparation for the cleaning. Excellent! We received a phone call 45 minutes in advance of the technician’s arrival. The technician treated our home respectfully, as he moved through the cleaning process and even place “corner protectors” to prevent scraping against walls and furniture that could not be moved. We are pleased and will call Zerorez again!
Michael was the best!
Easy to work with and the jobs was done great!
Devyn provided exceptional customer service. I would highly recommend Zerorez and Devyn in particular. He truly went above and beyond to make sure I was satisfied with the carpet cleaning!
Your employee was very friendly and explained everything well.
I very much like the equipment they use the products they use and as far as the services they are friendly kind very explanatory and very patient.
I will use them again!!
Thanks Zerorez....
The carpets were not as clean as I thought they should be after paying almost $400.00 for services. The tech was very nice and informative tats why I’m giving a 6 and not less.
The carpets were very clean and looked great. Ace was very professional and answered all of our questions.
Great communication on arrival time. Thoughtful honest cleaning crew, discovered hidden valuables at our elderly parents home and quickly brought it to our attention. Thoroughly cleaned areas in timely manner. I will be calling to schedule for our own home.