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based on 8893 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Nick, awesome! Great job, polite, professional.
Carpets look great - thanks again.
Fernando and Devin were very professional and courteous during the duct cleaning. They were very careful to protect the walls and furniture as they moved around the house. I am extremely pleased with their service.
Technician was responsible and thorough.
Results were great!
I like that you don’t use chemicals. Your techs were great and very professional.
And my carpet dried quickly. :)
Fernando is very thorough and professional.
The cleaning services were excellent in every way.
My carpet is clean and already dry. I will definitely use it again.
No chemicals
Nick was great! Friendly and efficient. A great representation of your company.
I have two small rooms so it is too expensive to reach your minimum. Service is good.
Very efficient attention to detail Matt was great
Your technicians are always pleasant and do a great job
The zero residue, nice when you have active little kids! Appreciated the extra effort by Nick this time to pinpoint the pet problem areas and treat
carpet feels wonderful. Wish I would have done sooner. Highly recommend
Terrible customer service.
Can argue many thing but not responding is not one of them.
Shared info from my carpet cleaning. Suggested I would pay for a deeper cleaning if available.
Again no response.
Great job. Thanks
Knowledgeable technician, and on time!
The stains are gone! Now comes the real test--will they star gone. I suspect they will. technician Was very polite and informative. Worked very hard.
I like the custermer service and the friendly techs and the great clean ... franndo did a great job would like fir him to do it the next time.
Fernando was very nice and he did a great job cleaning our carpets.
Very, very clean carpets. No harsh smells. Carpet felt soft not like it was full of old cleaner or residue.
Fernando was very pleasant and helpful. He did a first rate job cleaning the carpets and tile.
My tile looks amazing as does the carpets. I won’t use anyone else from now on.
I am completely disappointed. The general area of my rug looks clean...like freshly vacuumed clean. However, the areas of concern like high traffic and spots are ALL still DIRTY. EVERY spot that was on the carpet, before the cleaning occurred, is STILL there. Another area is clearly STILL dirty (brown with dirt) as well. It doesn't even look like anyone was here.
I paid $240 to be left with dirty carpets!!!
The technician was supposed to be here between 12:00pm and 1:00pm. I understand sometimes people can get behind. The technician actually arrived at 2:45! That's a BIG difference. Yes, i was made aware of the delay but it made us change our plans for the day. It was very inconvenient to wait 2 hours for someone to arrive.
I'm very dissatisfied and STILL need my carpets cleaned. I would appreciate a FULL refund.
Thank you
Name removed
I am very happy with how my 20 year old carpet looks after being cleaned. No harsh chemical smell too.
Just be more clear about prices. I was quoted for 148 dollars for a pet treatment, one room with protectant cleaning and ended up paying 70 more due to some extra solvent cost that I was not made aware of until after.
The work was phenomenal, I just need to know what I'm going to be paying first!
Thank you, Zack, for the thorough carpet cleaning and spending extra time and energy on concerning carpet stains and explaining carpet care. I'll see you next year!
always friendly and professional. I have been using Zerorez for 5 years. Wont use another company.
I had an ottoman cleaned and it almost looks worse than before. For $40 I expected more. I acknowledge that some stains won’t come out with powered water but for the cost, I expected better results.

The serviceman was fantastic!!!
Very knowledgeable, kind, and friendly.