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based on 9080 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpets didn't look fresh and clean, they were soaked for two days! Not impressed at all especially paying 450 bucks. Honestly I'd like to have a refund and use someone else
Great service. Well trained. Thanks
Customer service was fantastic but I still have residual smell from cleaning. I paid a lot of money to go with zerorez, I believe there should be zero residue.
Very professional, friendly and carpets turned out amazing !!!
the clean process - and the lack of residue on the carpet after the cleaning
reliable and trustworthy employees
The man that did our cleaning was very thorough. He was polite, and extremely helpful.l
Technician was very knowledgeable, helpful and did a professional job.
Our micro-fiber couches look like new after suffering the effects of a bulimic cat.
The price and the staff
My floors look and feel so clean.
Our carpets look great and feel much better! There are just some stain spots left over, but I understand some spots can’t come up.
Well let’s see- maybe because they were on time, knowledgeable, professional, courteous, and efficient. Oh ya - also trained and certified. The price is much less than I would have expected for this quality workmanship.
Excellent field technicians, representing ZeroRez prossionally!
They get the job done and the workers are very friendly and kind.
Overall experience was good good cleaning stains came out except 1 which was to be expected since we had just moved in. Overall I reccomend this company.
No residue.
Carpets looked great after they were cleaned.
Great service, great job. Expectations fully met.
Always quality customer service and work
Our tile has never looked this clean! Our tech Fernando was very friendly and professional. He worked very hard and our floors look beautiful!! I will highly recommend your company !!
The technician was friendly and seemed knowledgeable. I thought he would clean under all the pieces of furniture I was unable to move out of the room but he did not. Previous carpet cleaning companies have done so and put either foiled paper or styrofoam blocks under the legs to protect them from water damage until the carpet dried. When I asked if he had something to put under the wooden legs of furniture, he provided styrofoam blocks and helped me place them. It would have been better if that had been part of his normal cleaning proceedure.
Matthew does a thorough job cleaning the carpets. He came and cleaned the carpets at our office and went over the high traffic areas more than once which was what was required to get all the dirt out and oversaw the other workers, making sure they also hit the high traffic areas harder. Because of his thorough work, I later called to have the carpets cleaned at my home and requested that Matthew come clean them as well. He did a great job and is very friendly and informative too!
I like that no chemicals are used. I have allergies to chemicals and it was nice to have clean carpets without hte harsh chemicals that irritate asthma.
Carpets look great, Ace was very nice.
Your Technician did an excellent job cleaning our couches and rugs! Thank You so much!!
The young man who came to clean the carpet was very polite and did a great job.
The technician
Everything was perfect! Good product and nice technician.
Product: End result of process to clean carpet with difficult areas excellent. Carpet when dry visually looked CLEAN, no residues felt, and no freshness smell often used to disguise imperfections.
Service thorough: Technician took care to NOT damage walls, corners and baseboards by placing corner protectors. So as not to further soil carpet or newly cleaned areas consistently wore 'booties' over outdoor shoes. Prior to beginning work reviewed the area to be cleaned for hidden soil (biological soil such as food and pet), stubborn areas etc. Explained process and reviewed charges. Even though it was the end of the day Technician did not rush the job i.e. was thorough. Finally, the technician was polite, respectful, and my experience knowledgable what what he was doing and new about carpet material and underlay.
The service technician was pleasant, efficient and knowledgeable. My carpet was pet and use stained and with this cleaning it looks like new. I couldn't be more pleased with the service and the result.