Zerorez Tri-Cities
801 S. Steptoe Street
Kennewick
WA 99336
United States

Average rating: 9.2 out of 10 based on 9080 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 15, 2019 — Rated 10 out of 10 by L.R. Zerorez Tri-Cities
What do you like about our products and services?

Thorough and friendly!

Report a concern   November 14, 2019 — Rated 10 out of 10 by Eliodoro Meraz Zerorez Tri-Cities
What do you like about our products and services?

Prompt great service thank you

Report a concern   November 14, 2019 — Rated 10 out of 10 by Edward Wallace Zerorez Tri-Cities
What do you like about our products and services?

No residue after cleaning 😁😁

Report a concern   November 14, 2019 — Rated 10 out of 10 by L.P. Zerorez Tri-Cities
What do you like about our products and services?

Very friendly staff, respectful and genuinely nice.
We needed floors cleaned quickly and you were right on it.
Thank you for the great service and the smile in your voice.

sandy

Report a concern   November 14, 2019 — Rated 10 out of 10 by B.C. Zerorez Tri-Cities
What do you like about our products and services?

The technician waited in the parking lot for me, as I was running a couple minute late.

He was very warm and knowledgeable. He went over all the different options available.

I would highly recommend Zerorez.
Thank you v
Barnhbats

Report a concern   November 13, 2019 — Rated 10 out of 10 by Rose Davidson Zerorez Tri-Cities
What do you like about our products and services?

What can I say except how very satisfied we are with the way our carpet cleaned up, and the nice young man who did a very thorough job. We would be confidence in recommending
Zororez to everyone. Sincerely. Mrs. Davidson

Report a concern   November 13, 2019 — Rated 10 out of 10 by D.W. Zerorez Tri-Cities
What do you like about our products and services?

I liked zerorez because you came back when I felt something was wrong.

Report a concern   November 13, 2019 — Rated 10 out of 10 by K.R. Zerorez Tri-Cities
What do you like about our products and services?

Very professional service with great results! My carpets are very clean and any stains have been removed. 4 rooms took just under 3 hours for the technician to complete with one room needing a spot treatment.

Report a concern   November 13, 2019 — Rated 10 out of 10 by J.M.S. Zerorez Tri-Cities
What do you like about our products and services?

The technician was very helpful

Report a concern   November 13, 2019 — Rated 10 out of 10 by C.H. Zerorez Tri-Cities
What do you like about our products and services?

Devon did a great job!

Report a concern   November 13, 2019 — Rated 10 out of 10 by K.T. Zerorez Tri-Cities
What do you like about our products and services?

Technicians are friendly, professional, and knowledgeable. I like that there are no chemicals especially with young kids.

Report a concern   November 12, 2019 — Rated 9 out of 10 by C.B. Zerorez Tri-Cities
What do you like about our products and services?

The service was excellent

Report a concern   November 11, 2019 — Rated 10 out of 10 by C.W. Zerorez Tri-Cities
What do you like about our products and services?

The tech was very professional and explained the process. The carpet looked great when it was finished.

Report a concern   November 10, 2019 — Rated 10 out of 10 by C.G. Zerorez Tri-Cities
What do you like about our products and services?

Clean and fresh.

Report a concern   November 10, 2019 — Rated 10 out of 10 by T.S. Zerorez Tri-Cities
What do you like about our products and services?

Everything the guy Michael who came and clean did a excellent job went above and beyond

Report a concern   November 9, 2019 — Rated 10 out of 10 by Liz Wyatt Zerorez Tri-Cities
What do you like about our products and services?

I love how fresh and clean my carpets look after they are cleaned by Zerorez. I had renters that trashed my floors. I thought I was going to have to replace the carpet. But Zerorez made them look like new!

Report a concern   November 9, 2019 — Rated 10 out of 10 by E.S. Zerorez Tri-Cities
What do you like about our products and services?

Easy scheduling, professional staff and great results!

Report a concern   November 9, 2019 — Rated 10 out of 10 by M.C. Zerorez Tri-Cities
What do you like about our products and services?

Very satisfied with timeliness, and effectiveness of the technician that came to my home. Courteous, thorough and fast.
Thank you. Very happy with the results.

Report a concern   November 9, 2019 — Rated 10 out of 10 by Marcy McCall Zerorez Tri-Cities
What do you like about our products and services?

This is the second time I've used Zerorez. Online scheduling is a breeze. Company communication (via text) was prompt and service began on time. We have pets so I didn't expect miracles for our cream colored carpet. After Michael and Garret finished, I couldn't believe how great carpet looked! They definitely know what they're doing. The duct work cleaning was worth it. The whole house is clean and fresh. I like the online specials and how kind and professional this company is.

Report a concern   November 9, 2019 — Rated 10 out of 10 by Bryan Mcglothin Zerorez Tri-Cities
What do you like about our products and services?

Guy was very professional and courteous.

Report a concern   November 8, 2019 — Rated 10 out of 10 by C.J. Zerorez Tri-Cities
What do you like about our products and services?

Nick was awesome to work with. Carpets look fabulous!! Very satisfied with customer service and the quality of the services you offer.

Report a concern   November 8, 2019 — Rated 10 out of 10 by E.A.S.E. Zerorez Tri-Cities
What do you like about our products and services?

The technician was very very nice his name was Nick did a pretty good job with what he had to work with the carpet was pretty old but it turned out pretty good

Report a concern   November 8, 2019 — Rated 10 out of 10 by Maryann Hejlik Zerorez Tri-Cities
What do you like about our products and services?

Zeroes always meets my expectations. The technician had this time was so polite, personable and conscientious. I have never been more pleased.
Thank you Zeroez!

Report a concern   November 7, 2019 — Rated 10 out of 10 by Tamara Miller Zerorez Tri-Cities
What do you like about our products and services?

My carpets are soft and clean
Not crunchy! The technician took his time and did an awesome job! Thank you!

Report a concern   November 7, 2019 — Rated 10 out of 10 by N.K. Zerorez Tri-Cities
What do you like about our products and services?

Friendly competent workers who do a great job!

Report a concern   November 7, 2019 — Rated 10 out of 10 by Cathie Adams Zerorez Tri-Cities
What do you like about our products and services?

I am always pleased

Report a concern   November 6, 2019 — Rated 10 out of 10 by Gordon Myers Zerorez Tri-Cities
What do you like about our products and services?

I had heavy dirt from last winter still In my carpet . I thief to get 2 other companies to come out and clean it up . I got no results. I think they found out about the small size of my home and figured it wasn’t worth the trip ? Zero Rez came over and knocked it out and could not be happier. My tech did a great job and maintained a very professional attitude. I will recommend to my friend and strangers alike.

Report a concern   November 6, 2019 — Rated 10 out of 10 by S.H. Zerorez Tri-Cities
What do you like about our products and services?

Everything

Report a concern   November 6, 2019 — Rated 1 out of 10 by G.M. Zerorez Tri-Cities
How did we disappoint you and what can we do to make things right?

No way. I was trying to type in a 10 . I hit the 1 and the screen changed.
I am very pleased with the work Preformance and quality .

Report a concern   November 5, 2019 — Rated 10 out of 10 by J.S. Zerorez Tri-Cities
What do you like about our products and services?

Mathew, the service tech, arrived exactly at 8 AM. He was very engaging and professional and answered all questions we had. He took great care to safeguard wall corners and other features in the rooms and did an excellent job in every respect. I would definitely plan to request him for our next carpet cleaning.
Name removed
West Richland


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