Customer Testimonials
Has been an excellent customers service experience thus far. Excited to return to family-like store for upgrades!
The team in the shop was super helpful and accommodating. Would definitely recommend bringing any bike their for repairs or upgrades.
Beautiful bikes and Rob was super helpful
The shop always has what I need or can get it! With an abundance of mechanics they get things done so you can get back to riding!
Wonderful experience with the purchase of the new Domane SLR 7. The bike fit by Rod super.
Thanks to everyone
Dr Tom Bleck
I can find top quality products here at Zion cyclery
Nice selection, very knowledgeable, very friendly staff
Very knowledgeable helpful service. I had a bunch of questions he answered.
efficient service.
Timely professional service.
provided great bike service right there on the spot!
The employees are always super helpful. This is the only place I'll take my bike to get worked on.
The customer service is incredible! Not to mention, the staff at the Highland Park location is super helpful, accommodating and knowledgeable about their products. Special shout out to Damian for helping me get the bike of my dreams!
Great service, effective maintenance and labor coupled speedy return time equals happy cyclist. Great people and atmosphere!!
As always, professional, courteous, high-quality service
Staff is very helpful
Mostly I love walking in and Niko greets me by name and works with me to get what I need. Been my favorite shop but sadly moved a little further away so can't come often.
Great service.
professional and friendly
Excellent customer service. Torsten Eckstein is awesome!!
We were happy with the service and our new trek
Great customer service and knowledgeable staff!!!
I will shop here again
Knowledge of products
Excellent knowledge and service. Great end result.
Staff was very knowledgeable and helpful. Trek bikes are high quality.
Sales rep was very knowledgeable and helpful.
Quick turnaround with assembly and even installed newly purchased accessories with no questions asked!
Great store, excellent selection, and good folks!
CJ was extremely helpful and took the time to walk me through everything my bike needed for the next calendar year. He helped me understand not only what needed to be done, but why, and made sure to set the proper expectations for what any services would cost and when a good time to address them would be. Great experience and I look forward to returning in the spring before another busy riding season.

Knowledgeable, personable, and and great service!