Customer Testimonials
Great service.
everything. best service and best stocked shop anywhere. this order was a bit of a challenge to figure out. Nikko took the time to help me find a solution and the guys in the shop did a great job making it come together. ZC is hands down the best in the area.
Jeff was very helpful and professional in handling the service issue for my tubeless tire.
Always the friendliest staff and quick amazing service!
Duane and Nikko really understand their customers needs and share their knowledge freely to help us enjoy our bikes even more
Great knowledge and service
Resembled my sons bike and got it back to me the same day. Very friendly staff!
As always I felt like a valued customer.
Beautifully made bikes and everyone extremely friendly and knowledgeable
I love your customer service, friendly and helpful
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Victor was a great salesperson. Very knowledgeable about the bikes. I had a great experience there!
Friendly, organized shop!
Always knowledgeable, nice and great service.
Service is right on. You don't have to wait anytime. Everyone is friendly and timely. Droppef off bike one day and picked it up the next. Love it! Also, you have a variety of items for purchase.
Thorson is very knowledgeable and is always helpful and friendly.
prompt and skilled service
The staff was extremely helpful and kind! The bikes are high quality and I like that we can take them in tune ups.
Knowledge repair staff and great repair work.
Best customer service, knowledgeable staff, quality brands and the repair shop is top knotch.
Good customer service and good products.
Quick turn around on service
Everyone was kind and informative
Zion Cyclery is a great place to buy a bike or get your bike serviced. The staff is knowledgeable and friendly, and they always take the time to answer my questions. I've been going to Zion Cyclery for years, and I've always been happy with the service I've received. I would definitely recommend them to anyone looking for a bike shop.
Here are some of the things I like about Zion Cyclery:
* The staff is knowledgeable and friendly. They are always willing to help me find the right bike or answer any questions I have.
* The store is well-stocked with a variety of bikes and accessories.
* The prices are reasonable.
* The service is excellent. They always take the time to do a thorough job on my bike, and they always make sure I'm happy with the results.
Overall, I highly recommend Zion Cyclery to anyone looking for a bike shop. They are a great place to buy a bike or get your bike serviced.
Friendly, expert service with quick turnaround.
Quick turn around service department
The personal attention Nicole gave me (both times) was exceptional!
I have already recommended the Zion Shop to several friends.
Fast & friendly staff
Good customer service. Knowledgeable, and friendly.

Trek products are obviously leading the Industry in quality & innovation. The service at the Trek Store of Highland Park is unmatched. I’ve purchased multiple bicycles from entry level to Project One. KC and the entire team have always paid attention to the details. Every bike fitting has been meticulous and precise (thanks KC). There isn’t a better combination of product and service for cycling equipment in the Chicagoland area.