Customer Testimonials

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Victor was a great salesperson. Very knowledgeable about the bikes. I had a great experience there!

Friendly, organized shop!

Always knowledgeable, nice and great service.

Service is right on. You don't have to wait anytime. Everyone is friendly and timely. Droppef off bike one day and picked it up the next. Love it! Also, you have a variety of items for purchase.

Thorson is very knowledgeable and is always helpful and friendly.

prompt and skilled service

The staff was extremely helpful and kind! The bikes are high quality and I like that we can take them in tune ups.

Knowledge repair staff and great repair work.

Best customer service, knowledgeable staff, quality brands and the repair shop is top knotch.

Good customer service and good products.

Quick turn around on service

Everyone was kind and informative

Zion Cyclery is a great place to buy a bike or get your bike serviced. The staff is knowledgeable and friendly, and they always take the time to answer my questions. I've been going to Zion Cyclery for years, and I've always been happy with the service I've received. I would definitely recommend them to anyone looking for a bike shop.

Here are some of the things I like about Zion Cyclery:

* The staff is knowledgeable and friendly. They are always willing to help me find the right bike or answer any questions I have.
* The store is well-stocked with a variety of bikes and accessories.
* The prices are reasonable.
* The service is excellent. They always take the time to do a thorough job on my bike, and they always make sure I'm happy with the results.

Overall, I highly recommend Zion Cyclery to anyone looking for a bike shop. They are a great place to buy a bike or get your bike serviced.

Friendly, expert service with quick turnaround.

Quick turn around service department

The personal attention Nicole gave me (both times) was exceptional!

I have already recommended the Zion Shop to several friends.

Fast & friendly staff

Good customer service. Knowledgeable, and friendly.

Good job. Friendly service.

Service was helpful, handled my return/refund flawlessly, courteously

Prompt professional courteous

Thank you KC for customizing my new bike to fit my needs. KC is very knowledgeable and was patient to answer all my questions

Amazing customer service- the team make my daughters birthday one to remember. They bent over backwards and went the extra mile to help with a birthday surprise!

I am very particular about where I take my bike(s). They are professional, competent, and provide excellent advice as to what is best for the type of riding I do. Living in Lake Zurich, the extra drive is more than worth it.

I have visited your store twice and was very impressed by the friendly, helpful service. I have visited other stores in the area and you guys are top notch.

I look forward to continuing to visit the store for future shopping and purchases.

Thanks!!

Mike L.

Patient and helpful, always great working with the staff at this store!

Very professional and customer focused service, Great Job Trek HP!!

I like the Trek Brand and the ability to see the bikes and test ride the bikes. I like that I can bring my bike to the store for regular maintenance or to get it fixed.

Great work on bike tune up, rode today and everything works well. Also appreciate the quick turn around and that work was completed on time.