Customer Testimonials
Great service
Friendly and knowledgeable staff!
Friendly service eager to solve my problems or issues.
Been coming for years you are treated like family when you come there. Have bought multiple bikes there. Niko is awesome!
Best shop around!
Extremely knowledgable staff who offer unbiased opinions and recommendations for all different types of cyclists...and just plain bikers. I truly enjoy the experience of learning and buying from Trek! Thank you
I like the Service very well, When I bring my bike into get worked on, All employees do a fine job, They have very good bikes there, I recamend people to go there when bikes needs to get fixed or buy their bikes there..
The Owner is amazing. His daughters also work there and they rock. Great service, sweet bikes, highly recommend!!
both on phone & at the counter, the guys were great
The staff are outstanding! Always engaged and informative.
Service crew was very courteous, friendly and did a quickly turn around on fixing my bikes on two separate occasions.
KC is a stunner
I love visiting the Trek Store! The customer service is great! Shout out to Maurice and Damian-they are the best!
Their knowledge, time spent with you as a customer, and expertise are unmatched. This is why I have been a repeat customer for over 20 years.
Corey is always incredibly helpful. I pass several Trek stores and numerous bike stores to shop at Highland Park Trek. Very satisfied!
Great customer service. It was our first visit, as newbies to Highland Park. We will be back with our toddler daughter for her first bike! :)
Communication and the work they do.
Clean store
Quick engagement and inquiry on how to help me.
Great balance of inventory selection and helpful guidance on bikes and accessory needs.
I’ll be back
Knowledgeable staff, fair pricing
excellent service
Your team was very knowledgeable and helpful when I was in. They did not try to oversell me on products.
Good products, friendly staff
All staff’s friendliness and knowledge.
Todo
The guys at zion cyclry are friendly and knowledgeable I've been going there for years never disappointed.
Knowledgeable and friendly staff, Good product selection.
The selection of bikes and the service I received was excellent. Would definitely recommend to friends and family.
Excellent, proactive customer service by staff. All in all a very pleasant experience whenever I visit Trek Store at Highland Park.
The personal friendly service.
Service staff was great! I bought my grandson's first bike elsewhere. I had a problem with the front brake and Zion Cyclery fixed it in 10 minutes! I know I will buy bike two from them! Thanks. Jim