based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Comprehensive classes for all tools/apps MainStreet offers to agents.
Always very helpful and knowledgeable
Good communication & training
what do you do other than collect money?
Fees to high . Your wait time on phone inquiries too long . Late fees are unnecessary. Some of your systems are antiquated. Forms are not organized.
I like the professional and courteous people . Answers are provided and if not an answer immediately, someone always finds an answer and responds promptly.
Thank you! 😊
Easy to get my email changed on my account. Thanks
Lower fees
A better app
The training tools are great. Also, whenever I need to speak to someone, it helps that I can get a live person with no problem. Also, having Sentrilock services included in my fees is a plus.
I appreciate the reminders regarding dues payments, the course selection, the courtesy of the education staff
I really appreciate the deep bench of tools available for Realtor use. I respect and appreciate the commitment to the agents and their businesses. I love the long list of committees that provide opportunity to contribute and give back and that strive to make us a stronger body of professionals
Quick responses!
Very professional and always answers any questions I have.
All of the training, perks, and parties.
Cant get answers when I need them. Training is always online or over an hours drive
The office: Patti is nothing short of amazing. She’s kind, patient and very professional.. it’s a pleasure to see her every time I go into the office. She is helpful.. thanks Patti for all you do.
That Sentrilock is included.
The staff is always professional and accommodating when I call
The association provides updated information about the real estate market, ongoing classes, and lots of features.
I love being a member of mainstreet! I have access to catalogs of info and services which are important to my success as a Realtor.
You are always here for the agents and helpful with solving any issues.
Too much board dues with no substantive benefits
The price is extremely high and not enough bing for the bucks!!
Everything
Extremely welcoming when visiting office; very accommodating when something is needed. Thank you!
Office in Eastern Cook County. East of Western.
Charging me late fees without even attempting to give me a phone call. Absolutely ridiculous.
No support. Web site was not working. Extra fees added on for no reason
Quick service
I don’t feel that MORe is providing the information and resources that are needed in today’s changing & challenging environment. Not even the website has a current news section specific to what issues/challenges Realtors are facing right now (commissions, economy, interest rates, etc.). Our industry is poised to lose an extreme number of licensed agents due to these challenges and MORe appears to be highly focused on global trade missions. Perhaps these missions will bring knowledge & referrals to some,!I don’t believe the time or investment benefits the masses especially when so many agents are or soon will be struggling to survive in the current and projected environment. I believe our role to to assist our members with seminars, tools, cost saving solutions, etc., so they hopefully can thrive and we can retain them in our association. The focus needs to be on the majority of the members and their current needs.