based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fee’s are high
Great
Always available to help
Ne more upfront with your billing and do not hide optional donations in the billing to look like part of the bill. Very deceiving and I thought the Real Estate industry was about being open and honest.
excellent customer service
The fact that the MLS isn’t optimized for mobile is beyond frustrating.
We should have sold off our own listings. It does not seem right that I go and get
the listing and another agent pays money to get a buyer for my listing.
I never have a question or problem that does not get answered when I contact Mainstreet.
The search functionality could be vastly improved. GNIAR has a really good format.
Always receive a response when I call.
Snswer your phone.
FRIENDLY, EFFICIENT, RESPONSIVE
For me. It has served me well as a RD Board. I like the classes offered and they are prompt with answers if I ever need an answer for something.
They are always super helpful when I call and offer so much for realtors who are just starting out or are seasoned in the business.
This association is the only one I have ever had and it works well for me. I find the information I need, I like infosparks, and I like the continual improvements made to the system.
Staff is always available for its member with the best educational programs.
always there to answer questions
Simple you don’t do anything for realtors, all you do collect fees. Even then you try to trick ppl into supporting your alt-right pac.
I had a Client who refused to pay me. You had a mediation and arbitration whatever that just wasted my time. Then I was told to just let it go. The creeps then tried filling complaints against me. MRED assumed I was wrong. I had to fight her in court snd you ppl on the phone & in writing. What what do you do for realtors? I’m only member so I can see MLS listings.
They keep you informed and offer multiple classes
The availability and options of classes to better yourself and business, the availability of knowledgeable staff to assist and answer questions or help when needed and the communication through email and MRED - helping keep me updated of important changes, updates and news.
Love Mainstreet!
Training & Events
Quick responce
The service has gotten poor since the pandemic
There seems to be not enough workers
which is the same everywhere
Perhaps you can have an automated system to find out what and where
the calls should be transferred too.
Waiting on line for more then 3 minutes is totally unacceptable.
Service needs to IMPROVE!!! Bottom Line!
Responsive & accurate.
Association is very professional and helpful.
Always improving, always helpful. Very user friendly
Very friendly very helpful, great attitude and no question is ever stupid! I just wish you had longer hours.
Actually having things that benefit appraisers and not just realtors. There is NEVER anything for us. No classes, no credits, no benefits - nothing. It’s all bulkshit
Everything
Easy to work with! Everyone there is friendly & helpful.