based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I can always count on Mainstreet for efficient and prompt help, education and resources!
The people I talk to when I call are courteous and seem to get things done. Thank you
Mainstreet offers all the services a real estate professional needs to be successful.!
Access to information (ex. forms0 and quick responses to questions I may need answers to from time to time relating to real estate.
Keeps me and my clients updated on the Real Estate market.
Ease of use
Very good and helpful when needing information
Everything!! Always there for me, always a pleasant experience with friendly people who care to help me succeed. Thank you all.
I like the availability of resources and learning programs from MORE
I would like to be able to go to the mainstreet office and purchase needed items to conduct my business. When the office was in AH, I could do that for awhile. When it moved to RM, I visited the office and determined it was of no use for me to go there as I did not see any value other than staff are there doing things. Thank you.
I have very little experience, as have been helping a family member, but EVERYTIME I call/email MainStreet someone is there to help. They understand my question and are able to help quickly the first time!
Great board. Easy site to use
The services provided
NA
Create Billing Invoices that are more user friendly.
Post Outlines or fuller description of classes being offered...it's difficult to commit to specific days/times without knowing extent of information a class will cover
Lower fees and Dues would be great. I'd really like to know what the budget covers for the dues we are charged, as well as a breakdown of the Dues and fees. They go up every year and I really don't know how the fees are determined. Seems if there are more agents each year, the dues are spread over a larger group and therefore each agent's fees should decrease.
Professional and prompt with answers
The chat service was simple and fast. But not the phone service.
Keep the fee increases to a minimal…
Classes and services offered and very knowledgeable staff.
Quick response, agent friendly.
Great website! Easy to navigate!!! Excellent support and professional!
Very easy to get answers from MRED and Main Street.
I have not had the opportunity to utilize the services yet as I am just getting started.
knowledge, friendliness, and willing to assist
very helpful
Always helpful, friendly and efficient.
Lower fees
too expensive and your politics offend my senses
Mainstreet is a great association to belong to. Their staff is always friendly and willing to help us members. Their products and tools for realtors are top notch, which is key to stay competitive in today’s market. If you’re a new realtor, Mainstreet will be a great choice as your local association.
P.S. get involved too!!
As the President of the Chicago NAIFA/ASA Appraisal chapter trying to hold an education class offering at the Mainstreet office has been a nightmare. The lady who is in charge of scheduling and making the class available is uncooperative and has been for more than 2 years. We have been unable to host a class there due to her attitude and lack of availability to give us a date after 3 different individuals from our chapter have left her and visited the office multiple times. We pay our dues and cant get any support and this is unacceptable. On top of that having to pay over $761 in IAR, NAR, Newsletter, PAC fees as an appraiser is ridiculous on top of what we have to pay to Mainstreet.
I like the class offerings.