Mainstreet REALTORS®
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21251 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 28, 2015 — Rated 10 out of 10 by L.R. Mainstreet Organization of Realtors®
What do you like about our association services?

Very bright and responsive team.
Report a concern   September 28, 2015 — Rated 0 out of 10 by S.S. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I truly do not see what services you provide to us to substantiate your fees and the billing system is terrible and unclear. I received a voicemail this weekend that I had until 9/28 to pay my MLS fee. So on 9/28 I sign on to pay it and there is a $25 late fee there that I cannot uncheck to pay on line. Absolutely annoying and misleading. I never get a bill in the mail like I should. The system is also confusing because the other fees are separated, I think the MORE dues, we get notice on them some time in the Summer and yet they are not due until December but the MLS bill is some how due much more quickly.
I am so upset about this $25 right now I cannot stand it. As if the threat of our access to the MLS being turned off isn't enough incentive, you have to tap us with a late fee before that even happens. How can you justify that!? It certainly isn't costing MORE any money for me to lose my MLS access! Ridiculous!!
Report a concern   September 28, 2015 — Rated 10 out of 10 by Linda Borem Mainstreet Organization of Realtors®
What do you like about our association services?

Simple and convenient !
Report a concern   September 28, 2015 — Rated 10 out of 10 by E.P. Mainstreet Organization of Realtors®
What do you like about our association services?

the help that is given
Report a concern   September 28, 2015 — Rated 5 out of 10 by C.M. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I've been a long time (over 10-year member of CAR) and find their website and member benefits to be much greater. It's not that there is anything terribly wrong, I just miss CAR.
Report a concern   September 28, 2015 — Rated 10 out of 10 by C.V. Mainstreet Organization of Realtors®
What do you like about our association services?

Great Service!
Report a concern   September 28, 2015 — Rated 10 out of 10 by E.C. Mainstreet Organization of Realtors®
What do you like about our association services?

User friendly
Report a concern   September 28, 2015 — Rated 10 out of 10 by S.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Easy to reach. Filled with useful information.
Report a concern   September 28, 2015 — Rated 10 out of 10 by C.P. Mainstreet Organization of Realtors®
What do you like about our association services?

Prompt and very helpful
Report a concern   September 28, 2015 — Rated 9 out of 10 by J.C. Mainstreet Organization of Realtors®
What do you like about our association services?

Website is not complicated to use. Keeps me well informed. Location is close to my home. A variety of classes to attend or choose from. Phone reminders of my fee due dates (love it! helps keep me on track b/c I do not check the MORe website regularly).
Report a concern   September 28, 2015 — Rated 10 out of 10 by J.C. Mainstreet Organization of Realtors®
What do you like about our association services?

The training provided and ease of use of the website.
Report a concern   September 28, 2015 — Rated 10 out of 10 by K.O.C. Mainstreet Organization of Realtors®
What do you like about our association services?

Great service every time I call. Being a new agent it is very helpful
Report a concern   September 28, 2015 — Rated 10 out of 10 by William Miller Mainstreet Organization of Realtors®
What do you like about our association services?

Always helpful
Report a concern   September 28, 2015 — Rated 10 out of 10 by Linda Little Mainstreet Organization of Realtors®
What do you like about our association services?

Helpful & responsive
Report a concern   September 28, 2015 — Rated 8 out of 10 by S.C. Mainstreet Organization of Realtors®
What could we do to improve?

We need to bring back a one day code.
Report a concern   September 28, 2015 — Rated 9 out of 10 by M.A. Mainstreet Organization of Realtors®
What do you like about our association services?

So far so good I am a new member
Report a concern   September 28, 2015 — Rated 9 out of 10 by M.P. Mainstreet Organization of Realtors®
What do you like about our association services?

Customer service is good.
Report a concern   September 28, 2015 — Rated 10 out of 10 by N.W. Mainstreet Organization of Realtors®
What do you like about our association services?

I'm kept well informed.
Report a concern   September 28, 2015 — Rated 10 out of 10 by K.A. Mainstreet Organization of Realtors®
What do you like about our association services?

Communication, education, location.
Report a concern   September 28, 2015 — Rated 9 out of 10 by F.J. Mainstreet Organization of Realtors®
What do you like about our association services?

the system is up dated and regularly and easy to use
Report a concern   September 28, 2015 — Rated 10 out of 10 by A.R. Mainstreet Organization of Realtors®
What do you like about our association services?

Knowledge, courtesy, helpful.
Report a concern   September 28, 2015 — Rated 10 out of 10 by Bob Floss Mainstreet Organization of Realtors®
What do you like about our association services?

How you respond to members needs. Keep up the great work.

Best Bob floss
Report a concern   September 28, 2015 — Rated 0 out of 10 by D.J. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Your lockbox situation... Not allowing one day codes. This is HUGE and am seriously considering changing boards.
Report a concern   September 27, 2015 — Rated 10 out of 10 by M.I. Mainstreet Organization of Realtors®
What do you like about our association services?

very friendly on the phone and always can answer my questions!!!!
Report a concern   September 27, 2015 — Rated 10 out of 10 by R.D. Mainstreet Organization of Realtors®
What do you like about our association services?

How thorough and user friendly both the MORE & MRED websites are.
Report a concern   September 27, 2015 — Rated 10 out of 10 by Kashai Cook Mainstreet Organization of Realtors®
What do you like about our association services?

The access to accurate guidance.
Report a concern   September 27, 2015 — Rated 10 out of 10 by A.H. Mainstreet Organization of Realtors®
What do you like about our association services?

Well organized and good programs. Have always had good response from the staff.
Report a concern   September 27, 2015 — Rated 10 out of 10 by Y.D. Mainstreet Organization of Realtors®
What do you like about our association services?

I truly appreciate the tools and services provided to assist us succeeding as realtors. I also appreciate the association fees and classes are affordable and well worth the investment!
Report a concern   September 27, 2015 — Rated 10 out of 10 by R.M. Mainstreet Organization of Realtors®
What do you like about our association services?

Staff is always there to answer questions.
Report a concern   September 27, 2015 — Rated 10 out of 10 by D.W. Mainstreet Organization of Realtors®
What do you like about our association services?

Lots of info about so many things!

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