based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fee is why high.
quick, professional, knowledgeable responses when I contact MoRe
Always ready to serve
When I call the help desk or accounting they are always knowledgeable and thorough.
For past 15 years, My husband an I have a small property management company in Homewood. Although we fully support Realtor boards, I personally believe our needs are not addressed and property management and leasing does not receive the same level of attention from our board as sales side of business
Revise rule about one day codes. makes it impossible to use Sentri Lock. I either have to accompany showings or put on a combo LB. Or make agents get a keycard
There are so many errors in the MLS listings. properties are called condos and the are not wrong townships, etc. There are errors everywhere and I believe it is because new agents are not trained in these areas.
The efficiency and knowledge of the entire staff. The quickness and friendliness is great. You do everything right.
The fact that Mainstreet does not take it's members for granted.
I have no basis of comparison
I was treated by Tracy in a very professional manner with respect and knowledge, CONGRATULATIONS for having quality employees.
Fernando Orozco
They are always friendly and helpful
Sentricard activation / staff available to answer phones.
Everything, the help is unmatched, the reminders for fees and programs... everything.
It has become very convenient and easy to use.
continues to improve. prompt customer service.
it is supportive to new and seasoned agents. resourceful.
You are proactive in sharing current information and extremely accessible for answering questions.
enthusiastic and professional staff is in front of the latest trends to aid and assist we Realtors. The educational programs, events,news updates combine to give one of the finest support systems. Very proud to be a member of such a great organization!
Jen was great with initiating my set up!
Excellent service. I am always able to get answers to questions when I need them.
more responsive to members' needs
Sorry but I really don't know what I get from the Board. There are so many other sources for education and to purchase business materials. It seems the only time I go to the Board is for keybox stuff and that's because that's the only place I CAN go to get those items.
MORe is well staffed with knowledgeable people who listen and care about the details of a Realtor's daily challenges. They are respectful, offer great learning resources and are a great support team for my real estate brokerage company.
The issue of one day codes no longer be allowed to be given out is a major issue. I sat in the meetings when Sentrilock was being introduced and was told that one of the big advantages of the Sentrilock system was the ability to issue one day codes when needed. Our agents purchased the lockboxes and and spent a lot of many based on what we were told. For an association board to make a Broker decision is not right. Individual Owners and managing brokers should have the right to establish their own poilicy on whether or not to allow 1 day codes to be issued. I have been a member in good standing for over 24 years with MORE (previously Dupage Assoc of Realtors) but due to this issue unfortunately I will not recommend a new Broker to join this association.
Ask for Brokers feedback before makibng decisions that effect all brokers.
Most of our work is done over the weekends with no support from Realtor.
I've been very satisfied with every facet of MORE, however, I really don't like receiving a satisfaction survey each and every time I log in or call.
The staff, they are very helpful.
Keeping me up and training on changes in the industry.
it's ok