Mainstreet
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21437 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 1, 2015 — Rated 10 out of 10 by Jin Joo Lee Mainstreet Organization of Realtors®
What do you like about our association services?

Everything is very easy to get information. I love the website and the training it hosts.
Report a concern   October 1, 2015 — Rated 9 out of 10 by M.C. Mainstreet Organization of Realtors®
What do you like about our association services?

the emails with the information and reminders to pay dues before issuing a fine
Report a concern   October 1, 2015 — Rated 10 out of 10 by Linda Weber Mainstreet Organization of Realtors®
What do you like about our association services?

That you're there and helpful
Report a concern   October 1, 2015 — Rated 5 out of 10 by N.T. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I have had a few agents want to transfer to a closer board, and have asked for a letter in good standing to be sent to the board on their behalf. the response time on this has been terrible and the agents are very disgruntled at the lack of cooperation from MORe.
Report a concern   October 1, 2015 — Rated 9 out of 10 by L.R.C. Mainstreet Organization of Realtors®
What do you like about our association services?

Online services are very available. sometimes I get lost in it but usually not too bad
Report a concern   October 1, 2015 — Rated 0 out of 10 by R.S. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I'm trying to pay my bill online, and the site won't let me enter my credit card information.
Report a concern   October 1, 2015 — Rated 5 out of 10 by M.P. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

You didn't disappoint me. I have no reason to recommend anyone. It's an association that we are required to participate in.
Report a concern   October 1, 2015 — Rated 9 out of 10 by Sherri Esenberg Mainstreet Organization of Realtors®
What do you like about our association services?

Very nice and helpful when I call regarding questions and great access to everything we need on the website.
Report a concern   October 1, 2015 — Rated 10 out of 10 by Terri Jeffries Mainstreet Organization of Realtors®
What do you like about our association services?

Everything!! The staff at MORe is exceptional!
Report a concern   October 1, 2015 — Rated 10 out of 10 by L.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Love every aspect of MainStreet!
Report a concern   October 1, 2015 — Rated 10 out of 10 by S.S. Mainstreet Organization of Realtors®
What do you like about our association services?

I like the fact that when I have a question, they are available and very knowledgeable.
Report a concern   October 1, 2015 — Rated 10 out of 10 by R.C. Mainstreet Organization of Realtors®
What do you like about our association services?

abundance of accurate information.....do not like that it is so freely shared with consumer portals that minimize the value and need for Realtor Services.
Report a concern   October 1, 2015 — Rated 9 out of 10 by J.T. Mainstreet Organization of Realtors®
What do you like about our association services?

Pretty Helpful.
Report a concern   October 1, 2015 — Rated 10 out of 10 by V.V. Mainstreet Organization of Realtors®
What do you like about our association services?

Very thorough and timely.
Report a concern   October 1, 2015 — Rated 10 out of 10 by Peter Verzani Mainstreet Organization of Realtors®
What do you like about our association services?

Prompt service. Expert advise.
Report a concern   October 1, 2015 — Rated 10 out of 10 by K.Q. Mainstreet Organization of Realtors®
What do you like about our association services?

Quick and courteous service
Report a concern   October 1, 2015 — Rated 10 out of 10 by Sally Reeves Mainstreet Organization of Realtors®
What do you like about our association services?

Your customer service employees are very helpful. Barb was wonderful.
Report a concern   October 1, 2015 — Rated 10 out of 10 by T.G. Mainstreet Organization of Realtors®
What do you like about our association services?

Lots of tools to use to gather info on properties, and providing our customers with as much
information that they need. Keeping our clients happy will mean more referrals.
Report a concern   October 1, 2015 — Rated 10 out of 10 by Mary Wolak Mainstreet Organization of Realtors®
What do you like about our association services?

Everything! You are ALL wonderful!!
Report a concern   October 1, 2015 — Rated 9 out of 10 by R.R. Mainstreet Organization of Realtors®
What do you like about our association services?

You keep us up-to-date with the recent changes in our real estate market.
Report a concern   October 1, 2015 — Rated 10 out of 10 by C.V. Mainstreet Organization of Realtors®
What do you like about our association services?

Help line, educational services, add-on tools! All of you are always at the ready to help and provide guidance. Great job!
Report a concern   October 1, 2015 — Rated 5 out of 10 by M.P. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I do not know a situation where I would recommend MORE.
Report a concern   October 1, 2015 — Rated 1 out of 10 by W.W. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

On Sept.1st I received the one and only invoice for dues via email.
At 5:30 pm on Sept. 28th (late day?) I received the second email
with a late fee of $25.00 and a 48 hour notice to suspend services.
It looks like I was 30 minutes late!

"make things right?" How about sending a few reminder emails? Realtors
are busy and things like this get lost in the shuffle. Banks and credit
card companies send daily reminders as due date nears.
Report a concern   October 1, 2015 — Rated 10 out of 10 by Nicholas Frega Mainstreet Organization of Realtors®
What do you like about our association services?

Great services provided!
Report a concern   October 1, 2015 — Rated 10 out of 10 by C.G. Mainstreet Organization of Realtors®
What do you like about our association services?

great service, always get my questions answered. Thank you!
Report a concern   October 1, 2015 — Rated 10 out of 10 by L.E. Mainstreet Organization of Realtors®
What do you like about our association services?

Good response time.
Report a concern   October 1, 2015 — Rated 9 out of 10 by T.B.J. Mainstreet Organization of Realtors®
What do you like about our association services?

fast and efficient
Report a concern   October 1, 2015 — Rated 6 out of 10 by K.B. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I don't like the fact that I can't issue codes to non-members on Sentrilock.
Report a concern   October 1, 2015 — Rated 10 out of 10 by M.N. Mainstreet Organization of Realtors®
What do you like about our association services?

I like the repsonse time when I reach out to Kate with a question. She is always supportive.
Report a concern   October 1, 2015 — Rated 10 out of 10 by Laura Slappey Mainstreet Organization of Realtors®
What do you like about our association services?

The prompt response I get whenever I call in for a problem or concern that I may be having

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