based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
People are helpful, resources are good.
Up to the minutes services and programs.
They are always available. The staff is very friendly and the prices of the dues and membership is very reasonable. Better than car.
Monitor the quality of programs from outside vendors. Mortgage companies presenting incorrect information
I get quick responses to my questions.
Very friendly, helpful & available when needed. Thanks again..great October fest too!
Its difficult to reach representatives during business hours. Perhaps its time to increase staff.
My questions are answered quickly and professionally!!
Thank you!!
I do not like the control you have on not letting us use the one day code on the sentrilock boxes we own.
Commitment, loyalty, communications.
I don't call often and when I do , I always get an answer and I always receive friendly professional attitude from every person I speak with the phone. When I go in person, I receive very courteous treatment and help. Great group of associates at my Board! Thanks!
Excellent, user-friendly Web site.
Website simplicity and people willing to happily assist when needed via phone
It would be nice if we could link all our listings to our websites thru MLS.
I like that the association provides information on upcoming training classes and webinars
The helpful staff and volunteers
The SSTF group is full of wonderful caring people who want to help seniors.
Fast service with answers and help!
I really think the fees are excessive.
Whenever I call, for whatever reason, I am assisted fully in a polite manner. The staff is always very helpful.
I am enjoying the new member information and the forms section has been helpful.
Put on hold and ask to call back at 2:30 pm on a Monday.
Not sure so many issues
I didn't have to wait long for answers.
Teresa is less than pleasant and made me feel like she was doing me a favor to answer my question. Once I pushed back a little she became more pleasant but still...
Provide continuing education.
Education opportunities, user friendly website, convenience and forms and contracts
Education classes, the ability to help provide us with tools. One tool that I hope you can help provide is DocuSign. It is expensive for a small independent company to provide that to their agents but as an organization such as yourself it will help even out the playing field.
All the associates at the main street organization of Realtors are so helpful, friendly, and reliable. I have enjoyed working with them for the past 16 years, as both a broker and managing broker, and always had a great experience with them.
customer service